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The Crystal Beach Hotel

3.0 star property
Patong Beach's prime location puts travelers steps from the sand with attentive staff ready to enhance their stay at this convenient coastal retreat

Choose dates to view prices

The Crystal Beach Hotel on Patong Beach features an international restaurant, rooftop terrace, and seasonal outdoor pool. Near Jungceylon Shopping Center and Bangla Road, it offers dry cleaning, luggage storage, express check-in, and 24-hour front desk assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is AED 179
AED 212 total
includes taxes & fees
6 Jun - 7 Jun

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Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 600.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately THB 150 per person
  • Airport shuttle fee: THB 800 per vehicle
  • Rollaway bed fee: THB 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Crystal Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Crystal Beach Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Crystal Beach Hotel on 6 June 2026 start from AED 179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Crystal Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at The Crystal Beach Hotel?

Check-in begins at 2:00 PM.

What time is check-out at The Crystal Beach Hotel?

Check-out is at noon.

Does The Crystal Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of THB 800 per vehicle applies.

Where is The Crystal Beach Hotel located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Patong Beach and Bangla Road. Karon Beach is 2.9 mi (4.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 120 out of 263 reviews
Rating 8 - Good. 99 out of 263 reviews
Rating 6 - Okay. 30 out of 263 reviews
Rating 4 - Poor. 8 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

Reviews

Verified

10/10 Excellent

Jose Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...not too close, not too far from the action. Clean street. Great American-style eatery/Coffee across the way (15 steps). Would definitely stay here again.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here numerous times, great location with nice little rooftop pool area, lift could be faster tho haha The best thing about this place tho is the awesome staff who have twice now gone out of their way to help me when I have fallen ill and have always looked out for me in the days following.
Rooftop pool
Rooftop views
NYE fireworks from balcony
NYE fireworks from balcony
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Craig

The fantastic staff who have twice looked after me when fallen ill
Stayed 1 night in Jan 2026
Verified

8/10 Good

MINH

Liked: Cleanliness, property conditions & facilities
It was a good hotel, the location is so close to the beach and bar.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, everything is in walking distance.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Melissa Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay it is central and quiet Staff helpful
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

JEAN-JACQUES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to the beach and from all good restaurants...
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and friendly, smiling available I had a good stay.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel crew, located at the hearth of patong.
Stayed 8 nights in Jul 2024
Verified

8/10 Good

Oscar Ernesto Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shopping area and from the beach. Perfect location
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Crystal Beach Hotel

Another great stay at Crystal Beach. All the staff are so friendly and helpful from the front desk staff to housekeeping staff who service the rooms. Lovely little pool on the rooftop which is great too. Definitely look forward to my next visit.
Stayed 7 nights in Feb 2025
Verified

6/10 Okay

Tempest

Liked: Staff & service
Hotel is listed with washer and dryer in room. There was not, and when asked was told there’s a laundry service but no washer dryer on the premises. There’s not even a washer and dryer on the premises at all but was listed as having one in the room. Very inconvenient to find out after a long flight and I would have stayed somewhere else had I known. Location to Patong beach is great.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place and location. Would stay again. Convenient motorbike rental shop in the lobby and next door there’s a quick laundry service. Staff is super friendly and helpful.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly,hotel in a great position. Roof top pool an added bonus. 2 min walk to the beach.
Stayed 13 nights in Feb 2024
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is 100% top Notch. We love Pui !!!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, the roof top pool is great. Fab location see you all again very soon. Thank you for looking after us xx
Stayed 27 nights in Feb 2024
Verified

10/10 Excellent

Orlando B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were Excellent, They were very accommodating, and literally fun to work with. Pui helped us immensely, with our Tourism needs, even providing us with any available discounts with the Bangla Boxing events and the Boat Ride to the Phi Phi islands. She was so entertaining to converse with and so fun! These accommodations helped our Phuket Thailand experience be such a memorable one. We shall return !
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is super clean…the area is centrally located in Patong Beach….rates ere amazingly good given the excellent condition and service of this hotel….Super friendly staff bent frontwards and backwards to make my stay truly comfortable…housekeeping staff by the name of shy is truly a gem of this place….it was my first time but it won’t be my last staying at this place….
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Manuel

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

Front desk was awesome. Super polite and helpful. Great location and cost. Cleaners didn't clean my room once or provide new towels,etc. during my entire stay. Would still consider staying again but will communicate better about that with the front desk on a longer stay if it happens again.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mario Fabian Ortega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool hotel even if I never used. Beach is very close walking like 3min. Close to everything. There was some construction infront the hotel so it was noisy early in the morning. But at night not noise at all. Nice staff, guess friendly for solo travellers ;) nice place to stay.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Crystal Beach Hotel January 26 - February 2, 2025 with three friends. We each reserved rooms 4 months in advance. Upon arriving our check in went really smooth and we got to our rooms quickly. There is an elevator available at this hotel. The rooms were good size. The bed was comfortable. The room had a safe and a mini refrigerator. The location was great Just a couple hundred yards from the beach and far enough away from Bangala Road so you could not hear the nightly music. Plenty of restaurants and shopping right near the hotel. . What made our stay extra special was the Crystal Beach Hotel staff. AMAZING So friendly, helpful and kind. Shout out to the receptionist Pui at the front desk. She was so helpful with planning our many excursions. She remembered our names and always made sure to keep us smiling and laughing. Also the room cleaning crew. What a great job they did everyday for us. All in all just a complete top notch staff. . If you are looking for a sure thing hotel in Patong, I highly recommend Crystal Beach Hotel. . .
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, room comfort
great location
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Maher

Liked: Cleanliness, staff & service
Grat
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Everything was perfect
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple done right
Stayed 1 night in Jan 2025