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"The beds were comfortable, clean towels daily.Tea,coffee biscuits in the room. The staff were pleasant and helpful. Breakfast was excellent so much choice. The hotel was in a convenient location just 2 mins from the bus station and across the way from the Albert Dock. Would highly recommend. "

"Prior to checking in, the resident hotel offered an upgrade option, which I took advantage of due to the amazing price. I am so thankful for the upgrade as it gave my party of three ample space to share one room with essentially two sections and two separate beds. My family and I felt very safe as there was additional security past a certain time at night which required all patrons show their room keys and verify their names. I would stay here again on my next trip to Liverpool and I highly recommend this hotel."

"Convenient and comforting for first time travel to Liverpool city. Walking access to all pubs and restaurants. "

"Good hotel"

"Really friendly staff and attentive! Great location, with shops, restaurants and attractions nearby!"

"Staff extremely helpful. Beautiful room and the bar area is gorgeous. Convenient location "

"This was our fourth stay. It did not disappoint and we will choose it in our next trip to Liverpool. One recommendation is to not have such a strong smelling air freshener scent throughout the facility, especially the lobby and the rest of the ground floor. It triggered a migraine"

"Forgot to clean our room two occasions "

"Great hotel. Top location. Great service. Only issue is the open shower as in other guest's in your room can see all"