Search Town Houses in Pershore

"We stayed as a small family during the Easter holidays, mainly to use the pool and spa facilities, with the hotel’s proximity to Gloucester Docks (around 2.5 km) also a key reason for booking. Overall, the experience was mixed. On arrival, our room had issues—most notably the shower. The bath–shower mixer tap diverter didn’t work, and water pressure was extremely poor, to the point even a bath was just a trickle. At £120 midweek (without breakfast), this didn’t feel good overall value. That said, the sole reception staff member was excellent. After a couple of prompts, and while clearly managing the desk alone, he moved us to a suite around 9pm, resolving the issue before bedtime. He also explained the water system is quite old, which may account for the pressure. The pool and spa were clean and functional—the sauna and steam room were up to temperature, and the gym well equipped—but overall felt dated and didn’t match expectations set by the price and photos. We didn’t use the restaurant/bar on the evening or for breakfast- there were no evident menus beyond an A4 printout, and pricing felt high; it was empty whenever we walked past. More generally, the hotel doesn’t match the polished Expedia photos. It looked dated, and even after the room change, the amenities and bedding were below expectations, particularly compared to Premier Inn. In summary, excellent staff, but the property and value for money unfortunately fell short"

"The accommodation is of a good standard and everything was clean, efficient and well maintained the staff were very helpful and friendly. Security was good and the on-site parking, monitored by an external company, was available whenever we needed it. We are very pleased to have made the booking and would do so again when we next say in Shirley."

"Friendly staff, welcomed me on arrival. I was early so waited in the lounge for check in, and as soon as my room was ready the staff member came to find me to tell me i could check in. Swimming pool area was clean and a decent size. Room clean and comfortable "

"Friendly check in"

"Reception staff could do better"

"No pets"

"Absolutely lovely hotel for a stay. Professional and friendly staff who are really helpful, a fantastic and characterful building with really luxurious and clean rooms, all set in a great area of the Cotswolds!"

"Lovely hotel, staff were extremely helpful and the facilities were brilliant. Will be back again!"

"Very good."