"This hotel & the brilliant staff working there (Michael, Matthew, Hannah just to name a few!!!) made our stay in Windsor fantastic!!! Great location 👍 rooms are lovely (ours was a dog friendly room too!!!) classy décor & cosy beds; bathroom was excellent plus large walk-in shower!!! Car parking very secure 👍 We definitely recommend this hotel & we will certainly be visiting again ✅"

"Lovely pool area for children and adult areas in the spa. It was really busy with a lot of spa guests we couldn’t get anywhere to sit and realised when we left that spa guests had rudely left wet towels on the loungers after they’d left making us think they were taken. The entrance hall is lovely but has stairs whichever way you enter which is odd when they know people will bring cases. The rooms are really dated but clean. Our lamps didn’t work by the window, only half the room could be lit up....

"The hotel is not only showing some obvious wear in both the rooms (furnishings) and public areas (corridors/lifts etc.) but particularly could have been improved by simply paying attention. Outside lawn bar areas/furniture are not even being wiped down and this is a highlight area for this hotel. Rooms are not made up in a timely manner 3:45 in the afternoon seems rather late for any room not to mention a suite you want to enjoy time in. Staff comments were less than helpful. This was a 4 day...