Find Business Hotels in Pittsfield, MA

"Beautiful hotel, very well-maintained. Friendly professional, welcoming staff. Rooms are beautiful, well appointed and very comfortable. Exceptional service by the staff at this particular property. We ended up leaving something behind by mistake and they immediately called us and let us know that we had left something in the room that was important to us. We really appreciate the extra special personalized service. When in the area, we will definitely stay here again. "

"Friendly staff"

"Very friendly staff. Greeted each time, coming in or going out. Breakfast was good, many varieties available, came with stay. Make your own waffles! Maybe I'm new to staying at Inns, motels, etc., as much as I have this year, but that was a pleasant surprise."

"The Black Swan is a reliable stay. If you are passing through, get the cheaper rooms on the parking lot side, if you are staying for a few nights get a room with a lake view and balcony. Not a chain!"

"Pleasant work staff"

"Perfect room"

"Quick to solve any questions we had."

"Clean rooms and friendly staff. Conveniently located as well! "

"Beautiful place to stay. The view is absolutely amazing and the area is very rural. Everyone was extremely friendly and the townsfolk were too. Only problem some might find is if you’re the bottom room your upstairs neighbors might be noisy."