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"Excellent hotel"

"Horrible house keeping! I stayed at this hotel in Needham from 4/16-4/18. First day room was cleaned except the sheets and blankets had dirty stains on them and the pillows cases were dirty as well. Next day room was not cleaned and same dirty sheets and pillowcases were on the bed, and no towels. When I addressed the issue at the front desk, the concierge was too busy giving me excuses instead of getting the problem resolved. I was told the room was not cleaned because I extended my stay for an extra day. I guess when staying for longer than one day expect your room not to get cleaned. If you choose to stay at this hotel, bring your own clean sheets and pillow cases . On a good note the hotel is nice, clean some of the staff is friendly except HOUSE KEEPING IS NOT THE BEST. Parking is not free $17 daily."

"Staff was courteous. Checkin was quick and easy. "

"I would stay there again."

"Room numbers in the hall we were in have been removed and replaced with tape marked with the number (? For renovation purposes) which are very difficult to read so we had a hard time finding our room. We were right next to the side entrance of the building so we were kept awake by that door opening and shutting loudly throughout the night. Room was very clean, nice hot shower, and the gentleman that checked me in was very polite"

"Breakfast was as expected from a hotel. Parking was good. "

"N/A"

"Staff is amazing and accommodating. The salon was a great convenience, with top-notch staff. Sonia did a phenomenal job on my hair. I am actually considering flying in from Florida to make it my regular place for my hair needs."

"Overall we had a nice stay but there was a weird buring rubber smell outside and it filtered into our bathroom one of the nights."