Find Golf Hotels in Playa Conchal

"The worst travel experience ever. We went on a family vacation and didn't receive the services and accommodation we were offered at Hotels.com description. The hotel is undergoing financial and legal challenges and the maintenance at the property was not existent; the children playground, arcade, and game room were closed; mosaic tiles in the children pool missing, with cement exposed on the floor with the risk of injury; the beach was dirty with broken glass; no lifeguard was available; not even one chair for guests available at the beach. The room was dirty. Our reservation was for 6 guests and we received linens and towels for 4 people only. No hands towel available. When asking for the missing linens and towels they said that it was not possible. We had to beg for the bed sheets and towels and had made the two beds ourself. Most of the staff, including the Operations Manager, was unfriendly. I understand because 3 of them told us that they had not received the salary for the last 2 weeks. They had no motivation to work or provide good customer service. The food was poor quality and low quantity. Only some repetitive dishes remained available for hours. This was a terrible vacation experience and we moved to another hotel. I will never recommend this hotel to anybody. "

"First and last time staying at a Riu. Very disappointing. Called the hotel the day before our stay to confirm 1 king bed and not 2 double beds. I was told that we were all set and confirmed for 1 king bed. After traveling all day, we arrived to our room to find 2 double beds and an extremely musty odor. We then went back down to the front desk to inform them of the issue and luckily, they were able to get us into a room with 1 king bed. The grounds were well kept but the room was not well cleaned before our arrival. The floor was filthy and there was hair in the shower and all around the floor. Food was terrible! Everything except for 1 restaurant is buffet style. Inconsistent, many times it was cold and not a lot of healthy options. Bartenders and wait staff were extremely friendly. "

"With a mix up with our reservation, we ended up with a double booking. I was unaware of this but the hotel staff was not. Upon check in they did not mention this nor clarify with me about another booking under my name for same nights. They only alerted me upon check out after they charged the additional booking as a no show. Ultimately after challenging the hotel, Expedia and my Amercan Express card, I paid for 2 reservations but only used one."

"Beautiful property on a hill with infinity pool overseeing the ocean! All ocean view rooms, amazing breakfast each day and access to a great beach front club with gym, pool, beach. The club is however at a a different location than the main property and the hotel provides with hourly transport to and fro. The rooms are dated and bathrooma rather small and old. "

"Clean, beautiful, convenient"

"Beautiful property on one of the best beaches in the country. Great food and a relaxed Pura Vida vibe throughout. Not your typical all-inclusive experience; no loud music, no large group activities throughout the day. Perfect place to relax. "

"Clean room, amazing service, great food, family friendly!! Would definitely stay there again!!"

"3rd time to this resort. The Westin club rooms and pool area have improved but food selection and quality has slipped a bit. Premium liquor package did not include pinot Grigio and still a bit suspicious of alcohol content in the whisky I had; I never got a buzz! The concrete paths throughout the resort need a good cleaning and re-coating. Happy with our club level suite and room amenities. Dinner reservations are a bit of a game…club personnel made them for 4 days in advance when we arrived but after that had to use the app which was frustrating. It only works same same and have to log on at 8am. "

"The layout of the property was nice. The food, was ok, buffet could have used some different options day to day. The cook and serving staff were awesome. Unfortunately the only thing I found that I didn’t like was the bar staff. Long waits for drinks because they were “busy” with the younger girls and they never stirred drinks after making them. Also were very stingy on the pours, I am used to free pours at an all inclusive and these staff were using jiggers to pour an ounce. Overall, the resort was what i was looking for. "