Located near a private beach, Balkón Boutique Hotel is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Mamitas Beach and Playa del Carmen Main Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended.
Hotel rejuvenated in 2021 and located near Mamitas Beach
Balkón Boutique Hotel is located close to Playa del Carmen Main Beach and Quinta Avenida, and provides a rooftop terrace and an outdoor entertainment area. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool with free cabanas and sun loungers
Bike rentals, luggage storage, and beach towels
Tour/ticket assistance, coffee/tea in the lobby, and coworking spaces
A water dispenser, an elevator, and a front-desk safe
Room features
All guestrooms at Balkón Boutique Hotel offer comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
Bathrooms with rainfall showers and hair dryers
Flat-screen TVs with Netflix, streaming services, and digital channels
Wardrobes/closets, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Coffee/tea in common area(s)
Things to do
Bicycle rentals
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Elevator
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Business services
Coworking space
Outdoors
Beach loungers
Beach umbrellas
Free pool cabanas
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
More
Beach towels
Communal living room
Designated smoking areas
Renovated entire property - November 2021
Romance packages available
Shared microwave
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down comforter
Premium bedding
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Digital channels
Flat-screen TV
Netflix
Streaming services
Food and drink
Minibar
More
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen
Frequently asked questions
Does Balkón Boutique Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.
Is Balkón Boutique Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Balkón Boutique Hotel?
Balkón Boutique Hotel doesn't offer parking.
What time is check-in at Balkón Boutique Hotel?
Check-in begins at 3:00 PM.
What time is check-out at Balkón Boutique Hotel?
Check-out is at noon.
Where is Balkón Boutique Hotel located?
Located in Luis Donaldo Colosio, this hotel is within a 15-minute walk of Mamitas Beach, Quinta Avenida, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 3 mi (5 km).
Balkón Boutique Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.