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Beach House Hotel

2.5 star property
Hotel with a 24-hour front desk, steps from Playa del Carmen Main Beach

Choose dates to view prices

The Beach House Hotel captures Playa del Carmen's relaxed essence. Guests enjoy in-room WiFi and secure luggage storage. Visitors consistently praise the staff for their attentive service, enhancing the laid-back atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • 20 sq m
  • Sleeps 3

View all photos for Room Premium

Iron/ironing board, free WiFi, bed sheets

Room Premium

  • 20 sq m
  • Sleeps 4

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Cable channels
In-room massage
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Minibar
Cable channels
In-room massage
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

About the neighborhood

Map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 14 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪Mandala - ‬1 min walk
  • ‪La Caprichoza - ‬2 min walk
  • ‪Dirty Martini Lounge - ‬1 min walk

About this property

Beach House Hotel

Hotel near Playa del Carmen Main Beach
Located close to Quinta Avenida and Playa del Carmen Maritime Terminal, Beach House Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Beach House Hotel have comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 42-inch TVs with cable channels
  • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Frequently asked questions

Is Beach House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Beach House Hotel doesn't offer parking.

What time is check-in at Beach House Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Beach House Hotel?

Check-out is at noon.

Where is Beach House Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps from Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Reviews

Beach House Hotel Reviews

7.8

Good

8.4

Cleanliness

7.6

Location

8.4

Staff & service

8.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 195 out of 477 reviews
Rating 8 - Good. 126 out of 477 reviews
Rating 6 - Okay. 81 out of 477 reviews
Rating 4 - Poor. 37 out of 477 reviews
Rating 2 - Terrible. 38 out of 477 reviews

Reviews

10/10 Excellent

LINGYUE

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 4 nights in Nov 2025

4/10 Poor

Jean Jacques

Liked: Staff & service
Disliked: Amenities
The hotel is nice and good value for money. It’s incredibly noisy, impossible to sleep until 3 am as there are 2 very loud clubs in the corner of the street.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charly

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes lugar
Stayed 1 night in Jul 2025

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for staying
Stayed 5 nights in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecelent service nice hotel very clean and comfort only because clubs Their but when u tire u sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 1 night in Feb 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place! Simple and nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lilian

Liked: Amenities
Everything was very good except the night clubs around music noises but the place the receptionist very friendly and nice and very good price for the room, we want to come back 👍👍👏❤️
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the location is super sweet and helpful, it does stay pretty loud until 3 am so if that's a deal breaker then don't book here. Thr location is super central to everything even to the buses you can book to go thw airport and other cities.
Stayed 5 nights in Jan 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge, made sure I was welcome and safe! He provided excellent suggestions for dining. He was extremely polite and friendly. He’s a real asset!
Stayed 6 nights in Feb 2025

6/10 Okay

don

Liked: Cleanliness, staff & service
Great location, good value for the money. The main issue is the noise from the surrounded clubs. The music plays at full volume until 4am.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, in Playa del Carmen near around the beach, shoppings, restaurants, the place is safe, clean it's crew is very polite and nice.
Stayed 7 nights in Feb 2024

8/10 Good

Bernard

Liked: Staff & service
Not expensive, quite convenient, and friendly staffs
Stayed 7 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge was amazing the hotel was great!

10/10 Excellent

Leeban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a week. Great place where everything you need is at a walkable distance including the beach! Highly recommend this place.
Stayed 17 nights in Mar 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all around little hotel, inexpensive, but styling in a charming way, with helpful friendly staff. I have stayed in 20 hotels at least in Playa and this is my choice as number one.
Stayed 2 nights in Jan 2024

8/10 Good

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the centre of Playa del Carmen

Standard hotel with a good price / quality
Stayed 4 nights in Feb 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel run by Manchas the cat

Great hotel in a very central location. Comfortable, clean rooms, friendly staff, and of course Manchas the cat makes it even better! The hotel is close to a club so some rooms may be a bit noisy.
Stayed 6 nights in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located, people complain about the noise of the bars but its not that bad. The room was always clean, walking distance of everything.
Stayed 4 nights in Mar 2024