شقة كاملة

Huge Savings on Oceanfront El Faro! S304

معرض صور Huge Savings on Oceanfront El Faro! S304

حمام سباحة
المنشأة من الداخل
تفاصيل الفندق من الخارج
تناول الطعام بالخارج
على الشاطئ

التقييمات

8.8 من 10
ممتاز

شقة كاملة

2 من غرف النوم2 من الحماماتتسع 5

وسائل راحة رائجة

  • إطلالة على المحيط
  • حمام سباحة
  • مطبخ
  • غسالة
  • مجفف
  • واي فاي مجاني

إضافة التواريخ لمعرفة الأسعار

نبذة عن هذه المنشأة

Huge Savings on Oceanfront El Faro! S304

  • Sparkling Caribbean Sea views greet you from the moment you step into this gorgeous condo. With two bedrooms and space for up to 5 guests, you won't want to miss out on this incredible condo, the perfect home base for your trip to Playa del Carmen!
    Located on the 3rd floor of El Faro; with a private terrace overlooking the infinity pool and white sand beach! Beautifully decorated with personal touches and furnished with modern flair. An open layout takes full advantage of ocean vistas. The spacious kitchen features stainless steel appliances, granite counter tops, and a double sink with pull-down spray faucet. Dining table seats 6 guests. Mix up margaritas at the raised bar area with 3 swivel chairs. Marble floors, superbly painted feature walls and high ceilings throughout lend to an opulent feel. Living area has elegant light fixtures, beautiful artwork and a futon for accommodating an extra guest. Put your feet up and watch a movie on the 50-inch flat screen TV!

    Enjoy tropical breezes while you dine on the terrace—complete with wall sconce lighting for the evening. Bright and spacious Master Suite boasts sliding doors to the private terrace! Wake up to exhilarating ocean views. Furnished with a king-sized bed with pillow-top mattress, bedside tables and lamps, and flat screen TV. Plenty of closet space. Adjoining bathroom features a rain shower, double sinks and a bathtub. Soak in bliss and revel in stunning ocean views at the same time! Second bedroom has a double bed with pillow-top mattress, bedside table with lamp, and adjoining bathroom with rain shower. Additional half-bath conveniently located at front entrance.

    On-site amenities include laundry facilities, massage therapy and underground parking (Extra Parking Fee - 15 USD per night). This dazzling vacation home is ideally located and ready for your arrival!

    ** BED CONFIGURATION **
    Bedroom One: King bed
    Bedroom Two: Double bed
    Living Room: Sofa bed

    THINGS TO DO NEARBY
    World Class Restaurants, Nightlife and Shopping on Playa's famous 5th Avenue!
    Xcaret, Xplor, Xel Ha Adventure Parks
    Explore the incredible cenotes of the Riviera Maya
    Deep Sea Fishing
    World Class Scuba Diving and Snorkeling
    Tulum Beaches and Ruins – 45 minutes
    Beaches:
    Playa Punta Esmeralda, Playacar Beach, Mamita's Beach Club

    Cancun Airport - 50 min drive / Tulum Airport - 50 minute drive
    Walmart / Mega / Chedraui Supermarkets - 15 min walk
    ADO Bus station - 10 min walk
    Hospitals - 15 min away

    DETAILS TO NOTE
    - Please be aware that seaweed is a natural phenomenon that hits Quintana Roo beaches, especially during the summer months (Apr-Oct). While the local team at El Faro and the municipality make every effort to clean up the seaweed, it can still impact beach conditions and your ability to enjoy the ocean. As it decomposes, it may also produce strong odors. Please make yourself aware of the current state of the seaweed, as we cannot offer refunds for any issues related to seaweed.

    - The central location of this property gives you access to the best that downtown Playa del Carmen has to offer. Due to our location next to restaurants and bars, you may experience some noise at this location. We do not offer refunds for noise issues. We appreciate your understanding and hope you enjoy your stay!

    - Your booking automatically includes a damage protection policy. Should any minor accidental damages occur during your stay, we will cover you up to $1,000. We understand accidents happen, so we've got your back! However, if we determine damage was willful or negligent, we will charge an additional cost based on the damage itself.

    - The beach in front of El Faro will come and go seasonally, at times the ocean comes all the way up to the deck and the common area administration will block this area for security purposes. Please exercise caution and comply with any common area association rules.

    - We have a no-tolerance rule about parties and loud noise, so please be aware that complaints from neighbors, notifications from authorities, notifications from our noise monitoring software, or any other proof of disruptive behavior or loud noise between 10:00 PM and 8:00 AM will result in fines of up to $1000.00, possible eviction and / or possible legal action if authorities are involved.

    -The beach condition changes every day, weather and hurricanes tend to affect how wide the sand area is in our photos- sometimes the water reaches up to the deck.

    - Please note that due to El Faro's security protocols, before your arrival, we will request a photo of each guest's ID that will be at the property during your stay.

    Have any questions about our home or location? Please let us know! We hope to host you soon!

وسائل الراحة في المنشأة

شاطئ

  • على الشاطئ

حمام سباحة/سبا

  • حمام سباحة مشترك

الاتصال بالإنترنت

  • متوفر في الشقة الخاصة: خدمة واي فاي مجانية

موقف السيارات والنقل

  • لا يلزم استخدام سيارة

مطبخ

  • أدوات وتجهيزات طهي وأوانٍ للمائدة
  • ثلاجة
  • موقد مسطح

غرف النوم

  • 2 غرفة نوم
  • أريكة تتحول إلى سرير
  • تتوفر ملاءات أسرّة

الحمام

  • تتوفر المناشف
  • حمامان 2

غرف معيشة

  • غرفة معيشة

المناطق الخارجية

  • شرفة

خدمة غسيل الملابس

  • غسالة ملابس
  • مرافق غسيل الملابس

وسائل راحة

  • تدفئة
  • مكيّف هواء

الحيوانات الأليفة

  • لا يُسمح باصطحاب الحيوانات الأليفة

الملاءمة/تجهيزات ذوي الاحتياجات الخاصة

  • المصعد
  • ممنوع التدخين داخل المنشأة الفندقية

الخدمات والتسهيلات

  • مكواة/طاولة كي

المعالم البارزة في الموقع

  • بالقرب من المحيط

أنشطة متوفرة

  • صالة الألعاب الرياضية
  • ألواح ركوب الموج/ التزلج على اللوح بالجوار
  • أماكن للسباحة بالجوار
  • رحلات لصيد الأسماك بالجوار
  • ساحة لركوب الدراجات المائية بالجوار
  • ساحة للتزلج الشراعي بالجوار
  • كازينو بالجوار
  • مكان لممارسة رياضة الغوص الحر بالجوار

سمات الأمان

  • لم يتم الإبلاغ عن وجود كاشف لغاز أول أكسيد الكربون (لم يشِر المُضيف إلى ما إذا كان هناك كاشف لغاز أول أكسيد الكربون في المنشأة الفندقية؛ احرص على إحضار كاشف محمول)
  • كاشف الدخان (لقد أشار المُضيف إلى وجود كاشف للدخان في المنشأة الفندقية)
  • طفّاية حريق

المنشآت الفندقية المشابهة

السياسات

تسجيل الوصول

يبدأ وقت تسجيل الوصول في 3 عصراً
الحد الأدنى للسن عند تسجيل الوصول: 21

تسجيل المغادرة

تسجيل المغادرة قبل 11 صباحاً

تعليمات خاصة لتسجيل الوصول

ستتلقى رسالةً عبر البريد الإلكتروني من المضيف تتضمّن تعليمات تسجيل الوصول وتسجيل المغادرة
قد تتم ترجمة المعلومات المقدمة من قبل المنشأة الفندقية باستخدام أدوات الترجمة الآلية

الحيوانات الأليفة

لا يُسمح باصطحاب الحيوانات الأليفة

الأطفال والأسرّة الإضافية

يمكن استضافة الأطفال بكل ترحاب.

الفعاليات

No events allowed

التدخين

Smoking is not permitted

معلومات مهمة

أمور يتعين عليك معرفتها

قد يتم تطبيق رسوم على إقامة شخص إضافي، وتختلف تلك الرسوم تبعًا لسياسة المنشأة
عند تسجيل الوصول، يلزَم تقديم بطاقة هوية شخصية صادرة عن جهة حكوميّة، بالإضافة إلى بطاقة ائتمان أو بطاقة سحب مباشر أو مبلغ تأمين نقدي لتغطية التكاليف النثرية
تخضع الطلبات الخاصة لمدى التوفر وقت تسجيل الوصول، وقد تستلزم سداد رسوم إضافية، ولا يمكن ضمان تلبية الطلبات الخاصة.
تُحظَر إقامة أي حفلات أو فعاليات جماعية في موقع المنشأة
لم يقدم المضيف أي معلومات عن توفر كاشف لأول أكسيد الكربون في المنشأة الفندقية؛ احرص على إحضار كاشف محمول معك في أثناء الرحلة
أشار المضيف إلى وجود كاشف دخان في المنشأة الفندقية
تشمل ميزات الأمن والسلامة في هذه المنشأة الفندقية طفّاية حريق
يدير هذه المنشأة الفندقية شريكنا، Vrbo. ستتلقى رسالة بريد إلكتروني من موقع Vrbo بها رابط إلى حساب على Vrbo، حيث يمكنك تغيير حجزك أو إلغائه.
رقم تسجيل المنشأة ⁦009-005-003348/2026⁩

أمور يجب علينا توضيحها

لا يلزم استخدام سيارة للانتقال من وإلى هذه المنشأة الفندقية

نبذة عن الحيّ

تقع شقة الكوندو هذه ‏على الشاطئ في حي وسط مدينة بلايا ديل كارمن بمدينة شاطئ كارمن.محطة بلايا ديل كارمن البحرية ومدينة ملاهي إكسبلور من الأماكن التي ينبغي زيارتها إذا كنت تنوي الاستمتاع بالأنشطة، بينما يُمكن زيارة كل من شاطئ بلايا ديل كارمن الرئيسي وشاطئ ماميتاس لاستكشاف الأماكن الجميلة في المنطقة.لا تفوت زيارة كل من حديقة الألعاب إسكاريت إيكو وقفص كسامانا ها الكبير للطيور أيضًا. من خلال إمكانية ركوب الجت سكي في مكان قريب، والغوص بأنبوب التنفس، وركوب الأمواج على ألواح شراعية في أماكن قريبة، ستستمتع بخوض الكثير من التجارب المثيرة في المياه.تفضل بزيارة أدلتنا للسفر إلى شاطئ كارمن
الخريطة
Playa del Carmen, QR

الأماكن المجاورة

  • كوينتا أفينيدا
    كوينتا أفينيدا
    1 دقيقة سيرًا على الأقدام - 0.1 كم
  • شاطئ بلايا ديل كارمن الرئيسي
    شاطئ بلايا ديل كارمن الرئيسي
    5 من الدقائق سيرًا على الأقدام - 0.4 كم
  • مركز كينتا ألغريا للتسوق
    مركز كينتا ألغريا للتسوق
    6 من الدقائق سيرًا على الأقدام - 0.6 كم
  • شاطئ ماميتاس
    شاطئ ماميتاس
    9 من الدقائق سيرًا على الأقدام - 0.8 كم
  • ميدان سنترال
    5 من الدقائق سيرًا على الأقدام - 0.4 كم

مطاعم

  • Cervecería Chapultepec
    1 دقيقة سيرًا على الأقدام
  • Starbucks
    1 دقيقة سيرًا على الأقدام
  • Fah Restaurant Bar
    2 من الدقائق سيرًا على الأقدام
  • Zenzi Beach Club
    1 دقيقة سيرًا على الأقدام
  • Mi Jardin Secreto
    1 دقيقة سيرًا على الأقدام

أسئلة متكررة

هل يوجد حمام سباحة في Huge Savings on Oceanfront El Faro! S304؟

نعم، يتوفر في هذه المنشأة الفندقية حمام سباحة.

هل Huge Savings on Oceanfront El Faro! S304 مناسبة لاصطحاب الحيوانات الأليفة؟

لا، لا يُسمح باصطحاب الحيوانات الأليفة في هذه المنشأة.

ما وقت تسجيل الوصول في Huge Savings on Oceanfront El Faro! S304؟

يبدأ تسجيل الوصول في 3 عصراً.

ما وقت تسجيل المغادرة في Huge Savings on Oceanfront El Faro! S304؟

وقت تسجيل المغادرة في 11 صباحاً.

أين تقع منشأة Huge Savings on Oceanfront El Faro! S304؟

توجد شقة الكوندو هذه على الشاطئ في وسط مدينة بلايا ديل كارمن، على بُعد خطوات فقط من الشارع الثاني عشر وكوينتا أفينيدا.شاطئ بلايا ديل كارمن الرئيسي وشاطئ ماميتاس أيضًا على بُعد 10 دقائق.

تقييمات ⁦Huge Savings on Oceanfront El Faro! S304⁩

التقييمات

ممتاز

جميع التقييمات الموثّقة المعروضة ناتجة عن تجارب نزلاء حقيقية. يمكن للمسافرين الذين حجزوا إقامتهم معنا فقط إرسال تقييم. نوثّق التقييمات وفقًا لإرشاداتنا وننشر جميع التقييمات، سواء كانت إيجابية أم سلبية.
درجة التصنيف 10 - ممتاز. 18 من أصل 29 من تقييمات النزلاء
درجة التصنيف 8 - جيد. 8 من أصل 29 من تقييمات النزلاء
درجة التصنيف 6 - مقبول. 1 من أصل 29 من تقييمات النزلاء
درجة التصنيف 4 - سيّئ. 0 من أصل 29 من تقييمات النزلاء
درجة التصنيف 2 - سيّئ للغاية. 2 من أصل 29 من تقييمات النزلاء

8.6

النظافة

9.4

الموقع

9.4

حالة المنشأة ومرافقها

التقييمات

مُتحقَّق منه

10/10 ممتاز

Esli P.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩
Amazing pool, friendly staff, great location to so many areas. Having a washer and dryer in unit was a life saver, especially when traveling with kids. The kitchen was well stocked with amenities. I did notice the oven was not working, but it didn’t affect us. They leave clean water jugs for you to drink which is a great touch. Beach proximity is nice but when we were here, the beach was full of seaweed and only a little area.
أقام 7 ليالٍ في شهر مارس عام 2026
مُتحقَّق منه

8/10 جيد

Ron W.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Enjoy the Riveria

Nice well maintained. On the beach.
أقام 7 ليالٍ في شهر مارس عام 2025
مُتحقَّق منه

8/10 جيد

Ernesto C.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Nice place

Nothing bad to say about this property. We enjoyed our stay, friendly staff.
أقام 4 ليالٍ في شهر نوفمبر عام 2023
مُتحقَّق منه

10/10 ممتاز

Ruben V.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Relaxing

We really enjoyed all that Playa
أقام 6 ليالٍ في شهر يوليو عام 2024
مُتحقَّق منه

10/10 ممتاز

Thomas T.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Surf 304

Great location with pool, and ocean views. Hot showers, fully functional kitchen with plenty of space. Roomy bedrooms with private bathes. Highly recommend as we will stay here again
أقام 6 ليالٍ في شهر ديسمبر عام 2023
مُتحقَّق منه

10/10 ممتاز

Mark R.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Great stay

Absolutely loved this unit and this property. Right on the beach, great pool and unit just as advertised.
أقام 4 ليالٍ في شهر فبراير عام 2024
مُتحقَّق منه

10/10 ممتاز

Stephen P.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Stay

Great
أقام 8 ليالٍ في شهر أبريل عام 2023
مُتحقَّق منه

10/10 ممتاز

Dejan G.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Nice place great location

Very nice place with a great pool and awesome location. We stayed with 2 little kids. Views are great. Everything is so close. Small areas for improvement -main shower does not have anything to put a soap or shampoo so we have to put it on a floor-second bedroom bed makes too much noise. Time to change the bed Thank you
أقام 4 ليالٍ في شهر يونيو عام 2025
مُتحقَّق منه

10/10 ممتاز

Elizabeth

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦وسائل الراحة⁩، و⁦حالة المنشأة ومرافقها⁩، و⁦جهة التواصل مع المنشأة⁩
Te property is in pristine condition, every two days is been cleaned, everything is a walking distance, the only downside could be that you need to walk outside the property to go to te beach, we left our stuff on the beds and went to the beach, other than that was amazing
أقام 10 ليالٍ في شهر ديسمبر عام 2023
مُتحقَّق منه

10/10 ممتاز

Tracy J.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Great stay

Had a great family vacation at this property. Unit had everything we needed- great to have a washer and dryer in the unit when vacationing with kids! Pool is pristine and the ocean view is gorgeous. Can't beat the location- walking distance to everything. Be aware that there is pretty significant beach erosion at this location, but that seems to be an issue many places in Playa Del Carmen and this didn't take away from our stay at all. Would definitely recommend!
أقام 6 ليالٍ في شهر مارس عام 2024
مُتحقَّق منه

10/10 ممتاز

Delsy

عناصر نالت الإعجاب: ⁦وسائل الراحة⁩، و⁦حالة المنشأة ومرافقها⁩، و⁦جهة التواصل مع المنشأة⁩
عناصر لم تنل الإعجاب: النظافة
The condo had amazing views and very comfortable. The only down side was that showers needs some type of caddy. We had to put our soap, shampoo/conditioner bottles on the shower floor. Also we never received any cleaning during our 8 days we were there.
أقام 7 ليالٍ في شهر يونيو عام 2023
مُتحقَّق منه

10/10 ممتاز

cesar f.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Holiday Getaway

The property was as advertised. The online pictures were extremely accurate. We are a family of four and had a great time. The front desk was extremely helpful. We arrived before check-in, and they were able to accommodate our luggage in the lobby closet for a couple of hours. The facility maintenance staff was outstanding (remember to tip). The pool was large enough for the complex and we never felt that it was crowded. The beach was easily accessible from the complex. We had to walk a few yards away for the kids to get more sand play. Overall, El Faro was well situated, clean, and quiet. There was a bit of music muffle from the outside nightlife, but nothing to prevent a good night sleep. Great Vacation, Thanks....
أقام 6 ليالٍ في شهر نوفمبر عام 2023
مُتحقَّق منه

8/10 جيد

Michelle

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦وسائل الراحة⁩، و⁦حالة المنشأة ومرافقها⁩، و⁦جهة التواصل مع المنشأة⁩
Property is managed great. Staff is friendly. 24 hr security. Pool is perfect size for condo. Lots of sun ledges in pool to sit. Ocean views from rooms. Quiet place. condo is clean. A few issues with broken items in condo or items not working but it never bothered us or you can contact property person assigned to you and they try to resolve right away. Perfect location to everything in Playa del Carmen. Only negative was the abundance of seaweed in ocean and on beach and the smell of it rotting. Smell comes in different degrees each day depending on wind. Beach has receded a huge amount and soon there may not be a beach in Fri t of area.
أقام 10 ليالٍ في شهر فبراير عام 2023
مُتحقَّق منه

8/10 جيد

Isabelle R.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Great location

The condo was extremely well situated with a beautiful balcony with a view of the pool area and the ocean. Our location provided us with son for all afternoon until the sun went down a big plus! I would say that the only hiccup was that at our arrival we were told that cleaning was going to be every two days and one of those days fell on Sunday and no one came. Although through several attempts of trying to reach our point of contact, there’s nothing to be heard. The one king bedroom was just perfect. However the second bedroom had a small hard double bed. Otherwise a fairly well appointed kitchen. We realized that some other condos there had larger rooms and also a bbq. That would’ve been a plus I think. Overall a really nice condo.
أقام 7 ليالٍ في شهر فبراير عام 2024
مُتحقَّق منه

10/10 ممتاز

ANDREW A.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Newlyweds & Family

We arrived to the condominium and check-in was simple and fast. Once we entered our unit it was pretty cool due to the air conditioning being left on. We initially were pleasantly pleased with the views and accommodations, enjoyed the balcony, living area, and kitchen arrangements. After turning off the AC we left the unit to visit the tourist environment. When we returned later that evening, when entering the unit there was a damp material smell that was unsettling but once the AC was turned back on the smell subsided.We were conveniently located to most activities in Playa and taxis were onsite for additional tourist requests. A fault that I think could improve is the maintenance service, they advised the sheets and towels would not be replace until the 3rd cleaning service… thought that was weird. When that did occurred we had to physically request for the towel and sheets replacement.Otherwise our trip was awesome and we would recommend staying at this beautiful condominium.
أقام 6 ليالٍ في شهر ديسمبر عام 2024
مُتحقَّق منه

10/10 ممتاز

Kathleen H.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Great location for night life and beach access

We love El faro - have stayed here multiple times over the years. Five Star Property mgmt was awesome to work with, but since each condo is managed by different companies our group had a lot of other people (not from Five Star) dropping by unannounced during our stay. Sometimes the front desk didn’t know who these people were which made things confusing at times. In the end they ended up being other mgmt companies’ maintenance workers addressing leaking into other condos. Besides this working with Ben was awesome and he was very accommodating. Five Star also helped us with airport transport to Cancun which was seamless. The unit was clean and perfect for our group - our only complaint was that El Faro didn’t seem to have enough chairs at the beach/pool for the amount of people staying there. Could have been bc of spring break but it was annoying to have people reserve chairs at 9am every morning and then not have enough chairs at the pool for the guests staying there. Overall it was a great trip and would stay again!
أقام 4 ليالٍ في شهر مارس عام 2023
مُتحقَّق منه

10/10 ممتاز

Erica A.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

AMAZING!

This property is just amazing. It is located in the heart of Playa Del Carmen near 5th Avenue (tourist zone) on the beach. It is secure, friendly and full of amenities. There is an excellent restaurant called Zensi next door. We ate there multiple times because it was so good! There is plenty of linens, towels and kitchenware. The kitchen has been renovated with new cabinets and the place was completely newly painted. We had an issue with the master bathroom stop valve for the overhead shower (we could only use the hand held and not overhead). They responded within minutes and arrived to fix it within an hour. (Seems it just needed some lubricant due to all of the humidity). The living room TV was also not working, but we didn’t mind. We didn’t go to Mexico to watch TV. Besides, the TV in the master bedroom worked just fine. Overall, I would highly recommend this property as it was everything we wanted and the staff worked very hard to accommodate!
أقام 8 ليالٍ في شهر أغسطس عام 2023
مُتحقَّق منه

2/10 سيّئ للغاية

Danielle H.

عناصر نالت الإعجاب: الموقع
عناصر لم تنل الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Terrible Condition of Unit- Tried to Charge us for 10 towels!!

I have been staying at this complex for 20 yrs and this unit was the worst!!! Patio door DID NOT lock..had to use a broom stick to put in the door, called maintenance and they could not fix the lock so brought us a broomstick, .entire blind system in 2nd BR fell off the wall when we pulled the shade down and hit my friend in the head, kitchen cabinets missing knobs and falling apart, bar stools were broken, don't sit on them, no towels in kitchen had to use a bath towel to do dishes and they charged me for it, patio chairs were stained and wicker was broken all over, no staff checked us in or out and at the end of our stay so they charged us for 10 Towels and sent duplicate pictures of the towels to me via text. Some towels looked so soiled like someone had used them for weeks. We are four girls in our 50's and we were there 2.5 days. I admit we had some makeup on one or two towels but NOT TEN!! Scam! 2 of the girls didn't even stay in the unit 2 nights! Ten towels??? Luckily I disputed it with my credit card company and they refunded me, not the property management company, Five Star Properties. I am a realtor in the US and do property management as well, this was a terrible experience! Evidently you cannot not get ANY marks on their white towels or soil them at all or you will be charged!! Ridiculous!! We are writing reviews everywhere we can about this management company (FIVE STAR PROPERTIES) I wonder if the owner of this property knows the condition of their investment?
أقام 3 ليالٍ في شهر فبراير عام 2023
مُتحقَّق منه

2/10 سيّئ للغاية

Tiffanie S.

عناصر نالت الإعجاب: تسجيل الوصول
عناصر لم تنل الإعجاب: ⁦النظافة⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Outdated pictures

The pictures are very deceiving, and we’re probably taken years ago when it was new. There were only 3 chairs on the patio, and they were all broken, one should have been thrown out. The microwave above the stove was not functional, this was not new news to the owner, as there was a sign taped to the front of the microwave that stated it was out of order. That made it difficult to cook, as there was no vent, and there was no light to be able to see what you were cooking and the space is not well lit. They did replace the microwave with a countertop microwave, which was not in much better shape. The cupboards in the kitchen are falling off the walls, literally. There was no handle for one of the cupboards, I had to use a butter knife to pry underneath to open it up. There is a bathtub, but you cannot use the bathtub as the stopper doesn’t work. The longest I could take a shower was just under four minutes before all of the hot water was gone. The inter-workings of the safe are held together with duct tape, that didn’t instill a lot of faith that the safe was going to protect our belongings If you were thinking that this is luxury, I guess that would depend on your definition of luxury. The silverware and the dinnerware are literally from the dollar store. For this particular unit, it was very difficult to communicate with anybody from the management company. We sent pictures to the management company of the issues, but were met with apology after apology, but no real action until day four. There might be some units in the complex that are great, but Surf 304 is not one of them.
أقام 4 ليالٍ في شهر فبراير عام 2023
مؤرشَف

8/10 جيد

Catherine M.

Awesome location, tidy apartment, great pool, friendly staff

We had 8 nights in the condo and had an awesome holiday. The highlight was definitely the location (smack in the centre of Playa del Carmen and walking distance from all the main tourist areas and also the supermerket, ferry pier, shopping malls etc). The pool was also terrific, beach was lovely (and less crowded than the beach on the other side of the pier) the apartment block itself was clean and tidy and visible security staff made it feel safe too. Staff were helpful and check in was quick and easy. My only suggestions for improvement would be the kitchen amenities in the room. There is no kettle so to make a cup of tea you have to percolate the coffee machine (without the coffee) to get hot water. There are only four each of the plates, bowls, cutlery etc. There are no spoons, only tea spoons. And very basic cookware. So for self catering it is pretty limited and we found that a bit annoying (we love eating out, but would prefer not to for three meals every single day). Amenities throughout the rest of the apartment are fine (towels, bathroom amenities etc). Though a box of tissues in the bathrooms would have been nice. One of our daughters slept on the fold out couch (as the second bedroom is a double, so not big enough for them to share comfortably). There were sheets in the room to make it up with, but they don't tuck in (because of the couch design), so a fitted sheet would have been useful, plus an extra blanket or bedding for the couch. (There was one spare blanket but we put it under the sheet to try and make the bed more comfortable). So I wouldn't recommend the fold out couch for a larger adult, really only suitable for a child. Overall we would definitely recommend the condo as the location is outstanding and we had an awesome holiday in Playa Del Carmen with our two teenage daughters. We saw the ruins, snorkeled with the turtles at Akumel, went out on a boat trip, swam in the cenotes and enjoyed wandering around Playa and eating in the local Mexican eateries. The shopping was surprisingly good too (western brand clothing and also Mexican tourist sourvenirs etc). Great spot for a great holiday. I have read other reviews that complain about the noise at night, but we didn't notice a sound from our room.
مُتحقَّق منه

10/10 ممتاز

مسافر هويته مُثبتة

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩
Everything was absolutely wonderful! The location couldn't have been more perfect. We just wish we could have stayed a bit longer ! Amazing rental property!
أقام 9 ليالٍ في شهر يناير عام 2026
مُتحقَّق منه

10/10 ممتاز

Richard F.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Great Location

Nice pool and great location
أقام 13 ليلةً في شهر مايو عام 2022
مُتحقَّق منه

10/10 ممتاز

Raegan C.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Fantastic

This was our first time using VRBO and we were a bit nervous and it we had a great experience. The photos of the apartment really don't do it justice, it was better in person. The complex felt super safe, there was always security by the pool and at night. The check in was very easy. Our property contact, Violetta, was super helpful with anything we needed. The location of the property if you are wanting to be close to Playa del Carmen night life and 5th Avenue is unbeatable. Walking distance to everywhere. There are two beach clubs next door with great food an atmosphere. Overall great experience & would return.
أقام 7 ليالٍ في شهر أبريل عام 2022
مُتحقَّق منه

8/10 جيد

Mary G.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩، و⁦الموقع⁩، و⁦دقة إعلان المنشأة الفندقية⁩

Enjoyed

Great view, nice room, loved the location...unfortunate seaweed problem.
أقام 8 ليالٍ في شهر مايو عام 2021
مُتحقَّق منه

6/10 مقبول

Vanessa M.

عناصر نالت الإعجاب: ⁦النظافة⁩، و⁦تسجيل الوصول⁩، و⁦جهة التواصل مع المنشأة⁩

Not our favorite

We have stayed at El Faro many times before. The property is very clean, beach front / prime location. However, this unit was not our favorite. Upon our arrival to the unit there was a horrible sulfuric smell in the entire unit. It was coming from the drains / water heater. We message our property manager but he said he would send someone out the next day. The smell was so horrible my husband started running all the faucets (approx 20mins) before the smell went away. This unit also has a few items not working. The fan in the living, the safe the TVs in the master bedroom and living room and door plate was hanging which made it tricky to lock the door and the AC unit in the living wasn’t working properly. We contacted the property manager he sent someone out to assist us... but the only items fixed were the safe, and the TV in the living room. The furniture overall was very uncomfortable especially the bed in the master bedroom. My husband and I found it very difficult to fall asleep and stay asleep. Lastly, Having been to Playa Del Carmen many times we would say, their is no longer a beach (not very sandy) has a lot of erosion and the beach in front of El Faro is very rocky. You have to walk a bit to find a sanding entry into the ocean. Due to the erosion the beach is now very short and very crowed, it doesn’t have that exclusiveness that it use to have.
أقام 7 ليالٍ في شهر فبراير عام 2021