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Bluebay Grand Esmeralda All Inclusive Mx

5.0 star property
Luxury property on the beach, with 2 outdoor pools

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Photo gallery for Bluebay Grand Esmeralda All Inclusive Mx

2 outdoor pools
Restaurant
Garden
Lobby
Deluxe Room, Partial Ocean View | Free minibar, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Hot Tub
  • Parking included
  • Housekeeping

Room options

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 34.9 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, Ocean View

Free minibar, blackout drapes, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View | Free minibar, blackout drapes, iron/ironing board

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Carr. Chetumal - Puerto JuƔrez Km 300, Playa del Carmen, QROO, 77710

What's nearby

  • El CamaleĆ³n Mayakoba Golf Course - 4 min drive - 3.2 km
  • Tres Rios Ecopark - 5 min drive - 2.5 km
  • Gran Coyote Golf - 5 min drive - 6.1 km
  • Playa Xcalacoco - 8 min drive - 7.4 km
  • Maroma Beach - 11 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ā€ŖBlack & White - ā€¬13 min walk
  • ā€ŖBeach Bar - ā€¬18 min walk
  • ā€ŖJaal-Ha - ā€¬19 min walk
  • ā€ŖCoco CafĆ© - ā€¬6 min drive
  • ā€ŖBluemoon - ā€¬18 min walk

About this property

Bluebay Grand Esmeralda All Inclusive Mx

Luxury all-inclusive property near Maroma Beach
Tres Rios Ecopark is located near Bluebay Grand Esmeralda All Inclusive Mx, which provides an adjacent golf course, a poolside bar, and a grocery/convenience store. This property is a great place to bask in the sun with a white sand beach, sun loungers, and windsurfing. Treat yourself to a body scrub, aromatherapy, or hydrotherapy at BlueBay SPA, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include volleyball, kayaking, and sailing. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Additional perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • An outdoor tennis court, smoke-free premises, and wedding services
  • Massage treatment rooms, beach umbrellas, and a billiards/pool table
Room features
All 97 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and free WiFi.
Extra amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Balconies or patios, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • 8 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
All-inclusive property Bluebay Grand Esmeralda All Inclusive Mx
Bluebay Grand Esmeralda All Inclusive Mx Playa del Carmen
Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
Bluebay Grand Esmeralda All Inclusive Mx All-inclusive property
All-inclusive property Bluebay Grand Esmeralda All Inclusive Mx
Bluebay Grand Esmeralda All Inclusive Mx Playa del Carmen

Frequently asked questions

Does Bluebay Grand Esmeralda All Inclusive Mx have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Bluebay Grand Esmeralda All Inclusive Mx pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bluebay Grand Esmeralda All Inclusive Mx?

Self parking is free at this property.

What time is check-in at Bluebay Grand Esmeralda All Inclusive Mx?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Bluebay Grand Esmeralda All Inclusive Mx?

Check-out is at noon.

Are there all-inclusive benefits at Bluebay Grand Esmeralda All Inclusive Mx?

Yes, the property is all-inclusive. Activities include volleyball, scuba lessons, dance classes, and more.

Where is Bluebay Grand Esmeralda All Inclusive Mx located?

Located in Riviera Maya, this beachfront property is next to a golf course, 1.1 mi (1.7 km) from Tres Rios Ecopark, and 1.6 mi (2.6 km) from El CamaleĆ³n Mayakoba Golf Course. Maroma Beach and Virgen Beach are also within 6 mi (10 km).

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Bluebay Grand Esmeralda All Inclusive Mx Reviews

Reviews

6.6
Rating 10 - Excellent. 10 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 7 out of 37 reviews
Rating 2 - Terrible. 7 out of 37 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10

2 horas reloj para el check in. Solamente habilitado room Service para comer a las 5pm. LlegĆ³ 7.30pm y frĆ­a. Respuestas tenemos mucho trabajo. La peor al hacer check out y hacer comentarios: ā€œnosotros tambiĆ©n preferimos otro tipo de turistas que pagan la tarifa completaā€ haciendo alusiĆ³n a que por pandemia reducen tarifa...pero tambiĆ©n servicios: 3 pisos por escalera con carriola y una bebĆ© porque ningĆŗn elevador del complejo funcionaba.
Stayed 2 nights in Dec 2020

10/10

Toda la estancia desde el primer momento fue lo que esperaba
Stayed 5 nights in Feb 2021

2/10

Stayed 4 nights in Feb 2021

10/10

Stayed 4 nights in Nov 2020

8/10

El servicio del personal de bares y restaurants deja mucho que desear mal servicio
Stayed 3 nights in Sep 2020

2/10

HabitaciĆ³n le faltaba clima , nos dieron la habitaciĆ³n hasta las 7:00 pm , se hacĆ­a fila con gran tiempo para restaurantes , el servicio muy deficiente , fuimos para ver quĆ© tan bien estaba ya que la intenciĆ³n era separar 8 habitaciones para la siguiente semana , iremos a otro hotel
Stayed 1 night in Oct 2020

2/10

Falta de mantenimiento sucio el hotel descuidado mala atenciĆ³n y lentos falta remodelarlo todo
Stayed 2 nights in Oct 2020

8/10

Stayed 2 nights in Oct 2020

2/10

Falta mantenimiento al hotel estƔ muy daƱado y viejo las instalaciones de los cuartos y la zona de playa muy sucia
Stayed 3 nights in Oct 2020

6/10

Instalaciones bien. No tiene bar en ninguna alberca. La playa estĆ” en reparaciĆ³n y no estĆ” bonita para ser Playa del Carmen. Los meseros tienen buena atenciĆ³n pero pĆ©simo el gerente de restaurante. Te hacen reservar para el restaurante de especialidades a una hora y cuando llegas a tu reserva te dicen que no tienen mesa, que te esperes media hora a ver si se desocupa alguna. Pero si llegas un minuto tarde la pierdes. Intentamos hablar con el gerente y su respuesta fue: ā€œpues no se que esperan, es un all-inclusiveā€. Con eso me dijo el tipo de personal con el que estaba lidiando. Una simple disculpa hubiera bastado. En fin no lo recomiendo mucho.
Stayed 3 nights in Mar 2020

10/10

Albercas, servicio, ubicaciĆ³n, playa, bebidas, comida
Stayed 3 nights in Feb 2020

8/10

La playa le faltaron hamacas Tina de hidromasaje y para nadar horrible esa parte mucha piedra y lodoso, en cuanto a lo demas excelente instalaciones comidas y buen precio
Stayed 7 nights in Jan 2020

10/10

todo fue muy bueno la calidad de los alimentos excelente
Stayed 5 nights in Jan 2020

4/10

El mar estaba muy sucio y cobraron cargos extras de 940 pesos porque las sabanas estaban manchadas de refresco, no cambiaban a diario las camas
Stayed 3 nights in Jan 2020

4/10

Stayed 4 nights in Dec 2019

4/10

los espectƔculos o show que hacƭan por la noche. Al mismo tiempo las bebidas que servƭan en el bar cercano a la playa
Stayed 4 nights in Dec 2019

10/10

Definitivamente increĆ­ble sin duda volvemos a hospedarnos
Stayed 2 nights in Nov 2019

6/10

El bar black & white muy bueno. El hotel se encuentra en remodelaciĆ³n (es molesto) Los shows que se promocionan no los cumplen (noche de casino) 17 de noviembre
Stayed 1 night in Nov 2019

8/10

Hermoso lugar excelente servicio! Buffet excelente.....
Stayed 2 nights in Nov 2019

8/10

Stayed 2 nights in Nov 2019

8/10

Stayed 1 night in Nov 2019

4/10

Stayed 1 night in Sep 2019

2/10

Stayed 1 night in Sep 2019

10/10

Muy buena atenciĆ³n en los restaurantes. Excelente comida. Solo que hay mucho mosco. No es agradable porque el teatro, bares, y algunas amenidades estĆ”n al aire libre. Pero lo demĆ”s es un hotel muy bonito y tranquilo. Lo recomiendo
Stayed 1 night in Sep 2019

10/10

Solo el vino espumoso silo un tipo. Mas variedad y el cafe expresĆ³ k sea de otra maquina
Stayed 1 night in Aug 2019