Find all hotels by Occidental in Playa del Carmen from AED 1,985

"Outstanding service! From the beginning to the end. We had an amazing trip thanks to the wonderful staff and great hotel accommodations. The food was amazing at all the restaurants. The parks were amazing and the all around vibe had us wanting to stay longer. Be warned the hotel is huge, which leads to aot of walking. On one of the park days my wife sustained a small sprain and on the way back to our room Osvaldo noticed us. He assited my wife to a place to sit and called a medic to help. Both the medic and Osvaldo were extremely caring and kind. We want to give them a huge thank for going above and beyond. It really helped us enjoy the rest of our time there."

"Ok"

"Great staff, great food, great room, and great energy, even tho the girl should have one the twerk contest."

"The staff is always a pleasure to enter at with. The property is always clean and convenient to the local restaurants. "

"Just about perfect in every way. Beautiful grounds, great lobby, pools, and beach area. Excellent food in all resturantes. Helpful staff. Has to be one of best in the area."

"Room was clean, housekeeping was fantastic. The steakhouse is easily a 5-Star dining experience. Buffet keeps a good variety of foods on hand so you never get food fatigue. Best resort I've stayed at in the Riviera Maya yet!"

"The room was amazing! Staff was amazing since the moment we enter the hotel! One of the staff name Santiago was amazing! He was always messaging if everything was good if we needed anything. My kids loved everything about it. I will be returning back :)."

"Great staff…"

"Everything was great, staff were super friendly, food was delicious, Rooms super clean"