4/10 Poor
Tara
Traveled with family
6 Jan, 2023
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We had Room 301 "Ocean View Jet Spa". It was -4 °C (24 °F) outside and the heat in the room was off. It took 2 hours to heat up. The heated floors were nice once they got working. There was no water in the hot tub. I went to ask the reception about it and was rudely told that the hot tub was an extra fee. The name of the room is "Ocean View Jet Spa" but if you want the jet spa, you have to pay more? Even if you want it, it takes 4-6 hours to fill and heat up, so we didn't get the joy of our ocean view jet spa—which was the main reason we paid ₩293,000 KRW ($230 USD) per night to stay at the Pohang Secret Park Pension. The 2nd floor of room 301 has the 2nd bedroom. Unless you are under 152cm (5 ft) tall, you will have to crouch to move around as that is the height of the ceiling. And lastly, the "ocean view" is now almost completely covered by a new building being constructed in front of the hotel. I would NOT recommend this hotel to anyone. The man at the front desk—which is actually a convince store counter—was very rude. There is no "ocean view", you get an empty jet spa, and the 2nd floor is more of a crawl space with a bed.