"Every member of staff were a credit to the hotel except for one. On arrival we were met by a very surly receptionist called Leoni. Not a great welcome apart from that a fantastic experience staying at the Garfield."

"The gal at the front desk was amazing, I’d only had three hours of sleep because I went to the Prodigy gig the night before and then I decided this was a decent place to crash for the night. I got in early and while I was willing to sleep in my car until time to check in, she went above and beyond to get me sorted. There was also a really lovely lady who was working on my floor doing housekeeping who I chatted with briefly. She told me to go in and get my head down, and was just so friendly....