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"great people, great room, great environment"

"Everything was awesome the view from the lake view room was incredible"

"Excellent staff"

"Everything about the interior of the hotel and the staff was fantastic! The staff was very kind, welcoming, and attentive. The hotel was clean, and the breakfast was top-notch. The only problem was the location, especially in combination with it being New Year’s Eve. The hotel isn’t very close to much, but there were a few restaurants and a shopping mall within walking distance. Apparently, most restaurants (even McDonalds) close very early on NYE in Italy. We had to get room service because we couldn’t find anywhere to eat nearby. Other than that, our stay was wonderful!"

"Basic no frills room. Clean and a decent size room. Didn't have breakfast to comment on. Staff were friendly and helpful. The funicular is a 20/25 minutes walk away to access the upper town. Lower town is about a 10 minutes walk away. "

"So many good things to say about this quintessential Italian hotel. It is beautifully decorated, the staff are very helpful, great location, extensive European breakfast in a beautiful room overlooking Lake Como. I ate dinner there on my first night and it was very good. Our room was a king deluxe overlooking the adjacent piazza. It was spacious and including a small fridge and microwave. I would stay there again. "

"Clean rooms, comfortable beds, friendly and professional staff and an excellent breakfast. Located in the historic district which had a lot of charm and was quiet without cars. Everything we needed for a good price. "

"Staff very helpful "

"Very central location with friendly and helpful staff ."