Find Resorts & Hotels with Spas in Pontyclun

"Oh my word what a gem we have found, this hotel blew our socks off,even thing about it was just perfect, from the opulence of the colours and materials of the furnishings to the reminders of what the hotel was as used as through the years. The cleanliness of everything was outstanding, we cannot wait to return everyone was so friendly and helpful."

"Great place, would return. Loved the gym and pool facilities."

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"Amazing staff and amazing beds, all round a good stay would definitely book again if in the area "

"Excellent service free upgrade for partners bday"

"Excellent hotel , had a superior room with a view , but the only down fall was the air con wasn’t well in the room but other from that from the spa to breakfast top notch will be definitely returning in the future , the room was cleaned to a high standard to the staff on arrival was really welcoming, "

"Lovely hotel. Very convenient for shopping, eating and entertainment. Comfortable and clean room. The staff are very friendly and helpful in person and over the telephone- excellent. "

"This is a gem of a place! Thoroughly enjoyed the stay and the experience. Great staff who are welcoming! Definitely coming back again!"

"The staff at this hotel were amazing! It was our son’s birthday and the guest services manager Rachel went above and beyond by filling the room with surprises for him! He was absolutely delighted and so was his sister, as there were plenty of treats to share, plus a bottle of Prosecco for us! The room itself was spacious for the 4 of us, and very clean and well equipped. We had an issue with aircon but this was reported and someone was sent to try and sort it. Unfortunately they couldn’t before we left, but we were given a discount on our bill. The pool facilities were fab, very clean and lots of options like a hot tub, sauna and steam room! Plus, there were plenty of fresh towels. The breakfast buffet was fresh, varied and all allergens identified which was great as our daughter can’t have milk. Every staff member we encountered was so friendly and smiley which makes all the difference! We would definitely stay again and recommend it to anyone."