Search Chalets in Prestonsburg

"I have stayed at this hotel many times over the years, but this time it felt so run down. My room smelled musky, almost of stale cigarette smoke. The shade in my room was broken and would not go up. The room was dark with not enough light. The floor had crumbs from food that was eaten in the room prior to our stay. Unless something changes, this may be our last stay."

"Everything was good. Great Breakfast, with BACON! only issue was, no automatic sliding doors when walking in. Strange.. I never realized how important automatic doors were until I'm trying to walk in a motel with a bunch of luggage. "

"The staff is super friendly! The rooms were large and beds comfortable. We were unaware that the restaurant and bar and pool and hot tub would be closed due to the high school prom; however, we received a reduced rate. And the kids attending the prom were very respectful! "

"Poor"

"Staff was very helpful! Price was cheap however the room smelled like someone had been chain smoking in it even though the complex says no smoking in units! Also people were being very noisy in the middle of the night. Wouldn’t recommend this to anyone unless you just don’t have the money"

"Overall a nice place to stay. 1st night toilet in original room did not work. Employees transferred us to another room quickly. Thank you for that. The 2nd room the water pressure in shower was very low, refrigerator did not work, and the TV kept disconnecting from shows. All the negative was no biggie. Just wanted to give review for improvement. Again overall very nice staff and convenience of stores and restaurants around made up for other stuff needing improvement."

"They were doing a lot of construction so it was somewhat load until 8 at night"

"Very good"

"Nice room. Clean and comfortable bed. "