Find Family Hotels in Prestwick

"We had no lights in the bathroom, other than that it was okay. Good continental breakfast. Staff were helpful and friendly. "

"Staff were excellent, couldn’t have been more helpful. Good location and amenities "

"We have had the BEST stay, beautiful room with a stunning view and an extremely comfy bed. Quality fresh mussels served just how we like them lovely and hot. Excellent breakfast with quality produce cooked to perfection. Everything was outstanding but what was above outstanding was the service by the staff, nothing was too much trouble and all made us feel very welcome especially Martin the concierge who goes above and beyond looking after all of the guests. Well done we will be back again soon. "

"Food was excellent "

"This was one of the worst hotel experiences I’ve had, and at £85 for the room, it is frankly unbelievable how poor the overall standard was. From the moment I arrived, the tone was set by an incredibly rigid and unfriendly approach. I asked about check-out time and was told it is strictly 11:00 AM, and even being 5 minutes late would result in a £20 charge. No flexibility, no understanding — just a transactional, almost punitive attitude towards guests. The condition of the hotel was equally off-putting. The entrance and stair carpets smelled strongly of dog hair, which is not exactly the welcome you expect. Sadly, the room didn’t improve things — it was small, with the same unpleasant carpet smell, making it feel unclean and uncomfortable. Basic amenities were shockingly absent. No water provided in the room, which is standard even in far cheaper places. Breakfast arrangements were also disappointing. It finishes at 9:30 AM, meaning if you want even a slightly relaxed morning, forget it. For a hotel charging these rates, this is completely unreasonable. Overall, the stay felt less like a hotel and more like being in a strict, joyless military lodge — no comfort, no hospitality, no flexibility. For £85, this is absolutely not worth the price. There are far better options elsewhere. I would strongly recommend avoiding this place. I have come all the way from London . I will never make the same mistake of staying here again. Will never recommend this hotel to anyone"

"I have stayed at this hotel 3 times, it was bad but I kept going because of the staff at the restaurant, they were very friendly and helpful but staying last weekend was horrifying, amiss the bad weather and the fact that this hotel is in the middle of nowhere, bar and restaurant was closed and with no warning. I managed to book myself in a family room 😩, it was two single beds joined together with the most thinnest mattress, it felt as if you were lying on an empty spring bed. Fair enough the room was just been refurbished but only the walls and bathroom, bed was crap "

"Had a lovely stay. Breakfast staff were attentive and very friendly. Breakfast was cooked to order and arrived quickly.The leisure suite is a bit tired (jacuzzi was out of action, and looked like it had been for a while) however, this did not detract from the overall relaxed vibe of a charming old hotel. We would stay again."

"Room clean, staff helpful ,breakfast -plates hot food warm. Good service"

"Use this hotel a lot when in Kilmarnock,cat fault it"