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"We had a fantastic two-week stay at Mitsis Rinela in summer 2024! From the moment we arrived, the experience exceeded our expectations. We were pleasantly surprised with a complimentary upgrade to a room with access to a shared pool, which really elevated our holiday experience. The room was spotless and well-maintained throughout our stay. The staff were incredibly friendly and welcoming, always ready to help with a smile. We especially enjoyed the evening entertainment—it added a lovely touch to our nights and created a great atmosphere around the resort. The dining options were another highlight. In addition to the main buffet, there were several à la carte restaurants offering a nice variety of cuisines. One thing to note is that these restaurants require advance booking. Unfortunately, we weren’t aware of this at first, so we missed the chance to use our full quota of reservations. It would have been helpful to get a heads-up about that upon arrival. Overall, though, Mitsis Rinela offered a beautiful and relaxing getaway with great amenities, top-notch service, and memorable moments. We would definitely love to return!"

"The property is beautiful, but the service is above and beyond any expectations! The reception team under the management of Mr Nikolaos Poulakis will do everything possible to make your stay comfortable and incredible. Same with dining experience - the service is impeccable. The rooms are a little small, but clean, and the beds are comfortable. Some comfy chairs and a table would be useful especially if you like to eat some of your meals in the room. There is no common areas for family time and board games. The hotel is not equipped to service disabled guests, which is quite a downfall In general, the place is very well kept and peaceful. The amenities are great and the rural area setting around the hotel makes you feel like you are in a bubble of serenity. The spa is wonderful and very welcoming. We have spent a wonderful week at this beautiful facility and enjoyed every minute of it. We will be back. We highly recommend this gem. "

"Amazing"

""Lyttos Beach is an absolute gem! The crystal-clear waters and powdery sand make it a perfect spot to relax and soak up the sun. The scenic views are breathtaking, and the beach is well-organized with amenities nearby. Whether you're looking to swim, sunbathe, or try your hand at water sports, Lyttos Beach has something for everyone. The atmosphere is calm and serene, making it an ideal destination for families and couples alike. I highly recommend Lyttos Beach to anyone visiting Crete. It's a must-visit destination that will leave you with unforgettable memories." 5/5 stars."

"Nice hotel and good customer service. Great breakfast selection but bit of a walk to local restaurants "

"Had an amazing weekend at Palmera! Check in staff was kind and efficient. The bar staff was not attentive, I was often ignored but it didn’t bother me too much as I wasn’t in a hurry. Unfortunately, there were many extra charges and add ons that I was not made aware of. Many guests and I complained about the fact that we paid for all inclusive, yet most things were not included. A bit disappointed about that, a simple note on the property details would have sufficed. Regardless, the food was delicious and the vibes were great! The kitties were my favorite part! I would come back, but only after April 1st, when everything opens for the season. "

"Fabulous resort. Great service, facilities and food selection. Will be back."

"Great hotel with lots of dining options and a great all inclusive package "

"Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars."