Aristos Puebla

Property class: 4.5

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Near Zócalo de Puebla and Puebla Cathedral, Aristos Puebla provides a rooftop terrace, shopping on site, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. The on-site Mexican cuisine restaurant, Colorines, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Room options

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Showing 10 of 10 rooms

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Room

Room

  • City view
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

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A hotel room with a bed, a dresser, a mirror, a painting, and a wall-mounted light.

Room

  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

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Room

Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Double Beds

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Room

Room

  • City view
  • 100 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Room

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

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Room

Room

  • City view
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Room

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Room

Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed

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Room

Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

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A hotel room with a bed, a dresser, a mirror, a painting, and a wall-mounted light.

Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

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AED 268 total
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About the neighborhood

Located in Puebla Historic Center, a neighborhood in Puebla, Aristos Puebla is near theme parks. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Museo del Ferrocarril and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
Av. Reforma, 533, Col. Centro, Puebla, PUE, 72000

What's nearby

  • A historic clock tower with a dome, surrounded by trees and a fountain.
    Zócalo de Puebla
    7 min walk - 0.6 km
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    8 min walk - 0.8 km
  • An ornate church interior with high ceilings, golden decorations, and rows of pews.
    Santo Domingo Church
    10 min walk - 0.9 km
  • A collection of colorful ceramic plates with intricate designs and text.
    Los Sapos Bazaar
    12 min walk - 1.0 km
  • Puebla Convention Center
    17 min walk - 1.5 km

Getting around

  • Puebla Intl. Airport (PBC)
    43 min drive

Restaurants

  • Fonda Margarita
    3 min walk
  • Fonda de Santa Clara
    4 min walk
  • Tacos Árabes Bagdad
    4 min walk
  • El Corona
    1 min walk
  • El Breve Espacio
    1 min walk

About this property

Aristos Puebla

  • Luxury hotel near Zócalo de Puebla
  • Near Puebla Cathedral, Aristos Puebla provides a rooftop terrace, shopping on site, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. The on-site Mexican cuisine restaurant, Colorines, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • An outdoor pool and a children's pool
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Multilingual staff, a gift shop, and an elevator
    • A porter/bellhop, free newspapers, and concierge services
  • Room features
  • All 122 rooms boast comforts such as free WiFi and room service.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • TVs with satellite channels
    • Wardrobes/closets and daily housekeeping

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Frequently asked questions

Does Aristos Puebla have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aristos Puebla pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is available for MXN 50.00 per day. Valet parking is available for MXN 50 per day. Extended parking is available for MXN 50 per day.

What time is check-in at Aristos Puebla?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aristos Puebla?

Check-out is at 1 PM.

Does Aristos Puebla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Aristos Puebla located?

Located in Puebla Historic Center, this luxury hotel is within a 10-minute walk of Uriarte Talavera and Zócalo de Puebla. Museum of the Mexican Army and Air Force and Rosario Chapel are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aristos Puebla Reviews

6.4

7.0

Cleanliness

8.2

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 129 out of 961 reviews
Rating 8 - Good. 258 out of 961 reviews
Rating 6 - Okay. 318 out of 961 reviews
Rating 4 - Poor. 142 out of 961 reviews
Rating 2 - Terrible. 114 out of 961 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in May 2025
Verified review

6/10 Okay

Bathroom condition,
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El baño no funcionaba, el aire estaba caliente, la habitacion estaba miy caliente, el elevador terrible
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
La oferta de este hotel es mentira, dijeron que tenía alberca y no fue así, estaba fuera de servicio, y la tina de hidromasaje también olvídenla tiene un horario muy limitado,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PLACENTERO

Muy placentero el hotel
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Descuidado ya no sirve la alberca y siguen diciendo q si hay una decepción!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
La gente que sube las maletas a la habitación y reciben los autos para estacionarlos son super amables y serviciales, en mostrador me toco cuando hice mi check in un joven que fue amable nada espectacular pero amable, sin embargo los días posteriores estaban en recepción dos diferentes chicas que les falta muchisimo servicio al cliente, un par de ocasiones las encontré con otras personas platicando y comiendo en la recepción, el hotel necesita renovaciones se siente y se ve muy viejo, un elevador dejo de funcionar. Hay otras opciones por el mismo precio en mejores condiciones, creo que si en recepcion hubieran estado mas al pendiente y fueran mas amables se podrian pasar por alto algunos detalles. No hay clima en los cuartos y en la noche se encierra el calor en la habitación. el agua de lavamanos huele muy mal. En el Bar no habia nadie estuve esperando que llegaran a atenderme y tuve que salir a preguntar por el barman, pedi un carajillo que parecia agua, el barman amable pero estaba ocupado realizando otras actividades y nos desatendia, le falta capacitacion. Nada que ver con el aristos que conocí hace varios años.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Personal atento, amable, rapidez, zona muy céntrica limpió
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
La atención es buena desde que te reciben, pero las condiciones de las instalaciones requieren mucho mantenimiento. El ascensor da miedo, las coladeras perfuman el ambiente en la habitación y no funcionan bien el aire acondicionado ni el escusado. El jabón líquido de la regadera olía como shampoo para mascotas. Lo único rescatable es la ubicación
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El ruido, se escuchaban las conversaciones del cuarto de a lado.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Está muy descuidada
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Nos gustó que está cerca del centro de puebla, el restaurante muy buena comida y buena atención, no nos gustó que la alberca, estaba sucia, fría, no es climatizada, está en un edificio hasta el 4o piso sin elevador y la atención en recepción deficiente.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
La recepcionista muy mal preparada para atender al huesped, debi presionar y hacer llamadas y enseñar los cargos de mi reserva para que me diera la habitacion La recepcionista estaba necia que no habian habitaciones disponibles y no me daba soluciones, así me tuvo casi una hora Muy mal servicio de limpieza en las habitaciones, esta es una suite y aun asi muy mal
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DECADENCIA QUE DEMERITA LA VENTAJA DE ESTAR EN EL CENTRO. Baños sucios y malolientes; camas duras y almohadas boludas; cortinas sucias y rotas que no cubren toda la ventana, así no se puede descansar; NO TIENE ALBERCA, lo que tiene es un chapoteadero con agua turbia y fría que ponen en servicio dependiendo de un sinfín de factores al azar y su acceso es verdaderamente complicado. Los valet parking son amables, pero duermen en los autos; el teléfono no tiene línea y el hotel en si huele raro. DECEPCIONANTE. NO REGRESO!
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien ubicado Pero en las regaderas casi no sale agua caliente
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Disliked: Property conditions & facilities
Que no me pueden facturar la estancia; como que se lavan las manos. Por favor envienme el link y datos para bajarla por mi empresa. Gtacoas por la atenvion que presten.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente establecimiento me trataron muy bien,
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, buen trato a los clientes y la confianza que otorgan
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
me gustó la ubicación. no me gustó el deterioro del lugar, todo es viejo y la limpieza podría mejorar
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Me gusto la ubicacion y lo que no me gusto fue las condiciones de la habitacion
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicacion y los servicios. Asi como la atencion de su personal
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Disliked: Staff & service
DESGRACIADAMENTE VIVI UNA MALA EXPERIENCIA DESDE LA RESERVACION REALIZE VARIAS LLAMADAS AL HOTEL ANTES PARA CONFIRMAR Y QUE NO LA TENIAN REGISTRADA, NO SE SI EL ERRO FUE DE EXPEDIA U EL HOTEL, LLEGUE Y QUE NO TENIAN CUARTOS DISPONIBLES CUANDO YO DESDE UN MES Y MEDIO YA HABÍA PAGADO MI RESERVACION,. MAL SERVICIO
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Bien recomendable y muy cerca del centro su personal muy amable
Stayed 1 night in Nov 2019