Find all hotels by El Cid in Puerto Morelos

"The staff were incredible and the all -inclusive was for real! The food and drinks were amazing. The perfect way to unwind in luxury"

"The room was always well clean every day, staff was really friendly. We had a great time."

"The ocean view room with the wraparound balcony had several big windows that provided beautiful ocean views. Unfortunately sitting on the balcony was not possible due to the wind off the ocean. Guests staying in the other rooms had walls on either side of their balconies that provided a wind break and they were able to enjoy their balconies."

"Yes"

"Very good"

"This resort is a fantastic choice. The food was amazing, the staff go out to their way to assist and make your time a great one. Only a couple things that could improve... There are only 3 restaurants for dinner. 1 buffet and 2 a la cart. The a la cart dinners must have a reservation and it's extremely difficult to get one if you have a larger group than 6 (our party size was 8). 99% of the staff was amazing, always smiles and happy to assist and go above and beyond however a couple of the workers, like the steak house host, was very abrupt and not welcoming. And when the landshark bar closed for the night, he kicked everyone out in a more negative way. Rooms were great in size, great water pressure and hot water for showera Cleaners were great for turn down where we had a bottle of water on each night stand every night. A lot of nice small touches that made the stay next level. Poolside entertainment staff were next level and had great energy and personalities. Would come again! "

"Everything was great except the ocean/ beach wasn’t the best. "

"This resort was AMAZING! Now the mosquitoes NOT SO NICE! Pack your heavy-duty bug spray! The room service was excellent, staff super friendly… I would definitely go back!"

"Amazing staff, great food, fun events going on, etc. The only real downside is the beach. It’s full of seaweed even at the time of year when it’s supposed to be at its lowest level. If you don’t mind not having a swimmable beach everything is perfect."