Hotel Caracol Puerto Morelos is located in Puerto Morelos. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Maroma Beach. Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting.
La Sirena Restaurant, Lounge and Sports Bar - 4 min walk
Panna e Cioccolato - 3 min walk
Yum yum Wok - 3 min walk
Pangea - 4 min walk
About this property
Hotel Caracol Puerto Morelos
Property highlights
Close to Puerto Morelos Town Square and Puerto Morelos Beach, Hotel Caracol Puerto Morelos provides amenities like a terrace. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms at Hotel Caracol Puerto Morelos boast comforts such as air conditioning.
More amenities include:
Bathrooms with showers and shampoo
Flat-screen TVs with cable channels
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Guest services
24-hour front desk
Daily housekeeping
Tour/ticket assistance
Outdoors
Terrace
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Cable channels
Flat-screen TV
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Hotel Puerto Caracol
HOTEL CARACOL PUERTO
Caracol Puerto Morelos
Hotel Caracol Puerto Morelos Hotel
Hotel Caracol Puerto Morelos Puerto Morelos
Hotel Caracol Puerto Morelos Hotel Puerto Morelos
Frequently asked questions
Is Hotel Caracol Puerto Morelos pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Caracol Puerto Morelos?
This property doesn't offer parking.
What time is check-in at Hotel Caracol Puerto Morelos?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Caracol Puerto Morelos?
Check-out is at noon.
Where is Hotel Caracol Puerto Morelos located?
Situated in Puerto Morelos, this hotel is within a 5-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. San Jose Catholic Parish and Arrecife de Puerto Morelos National Park are also within 5 minutes.
Hotel Caracol Puerto Morelos Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 16 out of 29 reviews" "
10 - Excellent
16
Rating 8 - Good. 5 out of 29 reviews" "
8 - Good
5
Rating 6 - Okay. 8 out of 29 reviews" "
6 - Okay
8
Rating 4 - Poor. 0 out of 29 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 29 reviews" "
2 - Terrible
0
9.0/10
Cleanliness
9.0/10
Staff & service
6.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Lynn
8 Mar, 2024
Lynn
Stayed 7 nights in Feb 2024
8/10 Good
Natalia
21 Feb, 2024
Natalia
Stayed 5 nights in Feb 2024
6/10 Okay
Chris
4 Feb, 2024
Liked: Staff & service
No elevator. Small rooms. No safe, coffee maker, hot plate. No closet in my room. Had to ask for mini fridge and got it.
This is a small well located hotel with like 2 star accommodations. We rented a "2 bedroom suite" that had two beds in a loft area and one single in the living room. There was only one lousy chair in the living room. Nowhere to sit. No table, nothing. The kitchen was fine and the bathroom was OK. Internet was horrible. Not a deal at this price point. Look elsewhere
It has everything we expected. We checked in at midnight and checked out early in the morning. The young receptionist at the front desk was very friendly and helpful. We appreciate his friendliness and patience. The rooms are very clean.
What I didn't like was they didn't allow you to take the towels to the beach.... Air conditioner leaked water every time it came on.... last night there, the water from the ac filled a trash can of 18 inches high almost to the top. Kept us awake.