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Hotel El Reloj

2.0 star property
Beachfront hotel in Puerto Plata with free parking

Choose dates to view prices

Located oceanside, Hotel El Reloj welcomes guests with daily manager's receptions. The 24-hour front desk offers concierge services, while practical amenities like in-room WiFi and dry cleaning/laundry services keep travelers comfortable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AED 122
AED 144 total
includes taxes & fees
24 Nov - 25 Nov

Room options

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | Individually decorated, free WiFi, bed sheets

Comfort Room, 1 Twin Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Located on the ground floor
Wardrobe or closet
  • 17 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.2 km
  • Embassy of the United States Dominican Republic - 1 min walk - 0.2 km
  • Fort San Felipe - 10 min walk - 0.9 km
  • Playa Dorada - 9 min drive - 7.4 km
  • Ocean World Adventure Park - 10 min drive - 9.3 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪Umbrella Bar 1920 - ‬6 min walk
  • ‪Golden Roof Bar - ‬7 min walk
  • ‪Kaffe - ‬3 min walk
  • ‪Restaurant Polanco - ‬2 min walk

About this property

Hotel El Reloj

Hotel near Cofresi Beach
A free daily manager's reception, dry cleaning/laundry services, and conference space are just a few of the amenities provided at Hotel El Reloj. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, 1 meeting room, and concierge services
Room features
All guestrooms are individually decorated, and feature comforts such as heated floors and air conditioning, as well as thoughtful touches like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers
  • Wardrobes/closets, heated floors, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 76

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Frequently asked questions

Is Hotel El Reloj pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Reloj?

Self parking is free at this property.

What time is check-in at Hotel El Reloj?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel El Reloj?

Check-out is at noon.

Where is Hotel El Reloj located?

Located in Centro Histórico, this beachfront hotel is in the city center and within a 5-minute walk of Embassy of the United States Dominican Republic, Amber Museum, and Malecón De Puerto Plata. Independence Park and St. Philip the Apostle Cathedral are also within 10 minutes.

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Hotel El Reloj Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 96 reviews
Rating 8 - Good. 33 out of 96 reviews
Rating 6 - Okay. 4 out of 96 reviews
Rating 4 - Poor. 9 out of 96 reviews
Rating 2 - Terrible. 6 out of 96 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for vacation and relaxing time with family
Stayed 3 nights in Apr 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it because it was in the historical district everything was in walking distance I got to live like the locals shop like the locals eat like the locals and that saved me so much money and I got to see so much more and everything was walkable
Stayed 21 nights in Jan 2025

10/10 Excellent

fredelinda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and welcoming.
Stayed 1 night in May 2023

8/10 Good

nutmeg

Liked: Staff & service, property conditions & facilities
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

8/10 Good

Kachollom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok for a one night stay. Just to sleep and take a shower. Very close to the port. Staff was very friendly and ready to help. Not a place to stay for vacation.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exquisite. Staff is very attentive. The rooms are clean and the airconditioning works very well. The ambiance is wonderful and the location is very near the oldest cathedral of the West Indies. There is construction nearby as they are fixing up the historical district. Breakfast in the courtyard was great. We would have liked to stay longer but our schedule kept us from doing so.
Stayed 1 night in Jun 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great except, no hot water.....
Stayed 1 night in Jul 2022

2/10 Terrible

Alexandra Maria

Disliked: Amenities, property conditions & facilities
This experience was terrible! Awful reception, loud noise everywhere, couldn’t even sleep because at 7am, someone was hammering next to my room. Would never be back and I strongly recommend to avoid this place!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación Limpia
Stayed 1 night in Oct 2025

10/10 Excellent

brandon

Liked: Cleanliness, property conditions & facilities
Some Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia muy agradable. Todo muy limpio y con todos los servicios. Personal muy atento de tu llegada y salida.
Stayed 1 night in Aug 2025

8/10 Good

MA ELENA

Liked: Staff & service, property conditions & facilities

Cumple su función

En general nuestra estadía fue buena. Lo mejor es la ubicación del hotel ya que se encuentra caminando de los lugares más emblemáticos de punta cana. El personal que nos atendió fue muy amable. Tuvimos problema con la conexión de TV y lo resolvieron, además de que llegamos temprano y nos dejaron guardar nuestro equipaje. El.unico detalle era con la limpieza, supongo que porque al lado hacen arreglos
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Anicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this place was that it was near the beach
Stayed 2 nights in May 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great staff and always helpful!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Ficheler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

10/10 Excellent

Melvin

Liked: Cleanliness, amenities, property conditions & facilities
Muy Simple pero muy Cómoda y accesible. Excelente Servicio..
Stayed 3 nights in Jun 2025

10/10 Excellent

Disneyris

Liked: Cleanliness, amenities
Es conveniente y limpio
Stayed 1 night in Jun 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Roy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Feb 2025