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"​Our recent stay at the Grand Palladium Punta Cana was absolutely incredible, largely due to the exceptional service provided by Luis and Dariel. From the moment we arrived, they went above and beyond to ensure we had everything we needed."

"El hotel es bello, limpio, la comida muy rica pero lo único que no me gustó fue que no tienen buen servicio en la mayoría y en algunos restaurantes mala organización."

"This was meant to be a quick vacation for my husband and I after a stressful first half of the year. Upon arrival we were immediately upsold on the room options. Pricing ranging from $50-$200 extra a night. The welcome was poor it was extremely hot with no drinks upon checkin. We weren't informed about amenities or the hotel map. Only after emerging from our rooms did we make it back to the lobby and were given access to wifi, the hotel app and were told the app is down and person who makes...

"Plan to pay a little more for a golf car. The property is pretty big. Has some commute system but is not enough."

"Everything"

"The door frame outside our room was broken and the structure looked a little run down. The beach was extremely dirty we were unable to get in the water. The pool was nice and the food was okay."

"All staff were very friendly and helpful. All staff spoke multiple languages and were very helpful. Great resort with awesome amenities! Highly recommended!"

"Everything was absolutely perfect. The staff remembered my birthday and my 40th wedding anniversary! Champagne, Cake, banner on the room and special room service for breakfast with champagne again, it was awesome! 😊❤️"

"I am extremely disappointed with my stay. The biggest issue was the Wi-Fi, which did not work for four out of the five days of my stay. I missed three important work meetings because of it. Every time I asked for help, I was simply told to go to the lobby. That is not a reasonable solution when you need to be on camera for professional meetings. The service was equally frustrating. We requested clean towels, but they did not arrive until two hours later—and only after calling three separate...

"This will eventually become a very nice hotel. Given our attendance 10 days after its opening, about 60% of the hotel was completed. As a result, we weren’t able to enjoy everything that is listed. However the great thing is they offered us a complimentary return visit for the same number of people and number of days! The Pros: They have the best fitness center I’ve ever seen at a resort. It has a spin room, boxing room, polytechnics room, stair masters, treadmills all looking out at the...

"Staff was nice but the resort had a lot of issues. First off my room wasn’t clean after and hour and a half of waiting. There were wires exposed, pool didn’t work, beach had trash, and they were pushy with their timeshares. All in all we will not be going back."

"Todo me gustó el lobby es expectacular la atención fenomenal nosotros fuimos un grupo de 42 y tres de cuba y todo fue excelente. La playa la piscina los restaurantes y Elena la directora muy amable y cariñosa ."

"Lugar hermoso, servicio excelente, al igual que todas las amenidades. Esperamos regresar pronto!"

"Muy buena experiencia."

"The pools and staff were great. Entertainment not so much Food needs to be more diverse. And of better quality. Toilets didn’t always flush well And the air conditioning was always changing when we set it. Some how it got changed back"

"Beautiful property! The staff was very accommodating and very nice. Our room was fresh and clean on arrival, which was a plus for me! We LOVED the pool. Whoever designed it, was very intelligent! All the food was delicious and the bars were just what we needed for our relaxed vacation! We will definitely visit again in the future."

"Overall good experience, food was a hit or miss some days, staff was overall friendly for the most part. Definitely recommend them getting Bracelets or wrist bands for VIP XL club members due to the variety and liquor quality, therefore VIP members I recommend only going to the XL lounge to get liquor the quality is much better compared to the swim up bars."

"Excellent resort! Very clean and comfortable. The grounds are impeccable! The staff is helpful and kind. Food is good and pool area beautiful. This is the perfect resort for you if you love beautiful pools and an ocean breeze not far from the airport. It is not a great resort if you love playing in the ocean and desire a lot of beach time. The shoreline is ok but has major sargassum at this time and is small and rocky."

"Hotel was beautiful as was the beach only down side was that some staff seemed to prefer certain nationalities over others, if you were white and spoke English you weren’t accepted as well as those who spoke Spanish, as much as I would like to go back to this hotel, due to some staff I’ll definitely be giving it a miss as we did feel out of place and a few other families from different areas said the same. Food was good, the food trucks were good and very handy as were some of the restaurants ...

"The Resort itself was beautiful however the workers gave it the additional touch! Thank you all for being energetic, friendly & polite. The Mexican restaurant was delicious, great drinks and a phenomenal ambiance. Berlin the concierge was superb! Until next time Dream Onyx!"