"Dirty glasses and stained towel,beds were horrendous, might as well have slept on the floor. We were also given the wrong information about bus pick up by check in guy so we missed it and had to pay for a cab"

"Lovely hotel, great location, rooms very comfortable. Would definitely come back!"

"The staff were really friendly and welcoming, they were attentive without being overbearing and were always ready to help"

"This is our hotel of choice in London. The location is convenient to everything. The staff are always wonderful and helpful. The hotel has all the necessary amenities including a nice executive lounge with a nice breakfast and light snacks and happy hour. The gym is well equipped and quite spacious. I’m already looking forward to my return next year."