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There’s nothing like a warm welcome and deeply curious staff, invested in their craft and your experience. We arrived to a beautiful hotel and a team that wanted to know about us, genuinely curious, led by the remarkable Francois who, once he learned that we were going to walk the Puy, shared an enthusiasm that was infectious. That the rooms are gorgeous is almost a given. They are. As are the pool and bar. Francois embodies grace. Wow.

Pullman in Lyon was ideal as were were leaving by train the next day. Turned out not just convenient, it was an excellent hotel for many other great reasons! Very hospitable and highly recommended.

Location is perfect. Architecture is amazing. Front desk is very helpful!

The staff was very friendly and hotel was a very nice hotel. It was very close to the train station which was the main purpose for this hotel stay. Highly recommend this hotel.

The first compliment is with the great customer service at the check in desk, the girl was very polite ams knowledgeable, second the location in front of the lake was fantastic, also walking distance to the old town, very clean, confortable and the best shower ever.

This is a lovely hotel, with very nice staff and a great breakfast. We chose this hotel mainly because of location and it has parking, but the whole experience has been great. The person at the front desk was so helpful in recommending a restaurant on a Sunday evening too. We have travelled the world and this is one of our favorites overall.

The hotel more than met our expectations. Our family of 4 stayed in the room on the 4th floor and it had plenty of room for all of us. Would definitely stay again.

First, the hotel is beautiful and the ball is amazing!!!! The service is outstanding. We will definitely come back the next time we are in Lyon!!!

Great hotel in a great location with friendly and very helpful staff. The rooms are spacious and comfortable.

This was a great hotel and we enjoyed it very much and would go back again. The dinner at the restaurant was the best of our French trip and we had some very good meals.

Convenient location just above the old part of Lyon. Spacious and very comfortable bedrooms. Multiple food options and amazing breakfast buffet.

Great location and an excellent value. Guests expect reasonable TV coverage. In this instance reception was scrambled and was entirely French coverage. Some international coverage (CNN, BBC) and English language coverage for a sophisticated and cosmopolitan city such as Lyon is needed and a technical upgrade of TV service is needed.

Great hotel!

Great clean comfy hotel very centrally located Excellent staff very knowledgeable and willing to help bathroom totally renovated.

Best feature is proximity (within a few minutes of walking) to transportation (across the street express train to/from airport, metro station, high speed train station). There is a mall next to the hotel. We are not too crazy about the fast food restaurants there, but they are convenient for emergency situation. There is also a food/grocery market in the mall (great for fresh fruits). Make sure you add breakfast to your room stay. Breakfast Food is decent and basic, and may be your best and...

The hotel is located in a very convenient location with easy walking access to all major touristic sites, cafes, and restaurants. Highly recommend getting a superior room with the River view. We had a very pleasant stay & enjoyed talking to friendly & helpful staff. It’s also close to the St Paul Train station. Note: If you drive, parking is around 33+ euros/day & it’s a 5-7 minutes walk from the hotel. For US travelers, pls be advised there’s no standing shower, though, there’s a shower...