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Top Richmond Hotel Reviews
Two Trees Inn
10/10 Excellent
"I apologize for the lengthy review, but I intentionally waited until after multiple stays to write it because I wanted to give the hotel a fair chance and make sure my experience wasn’t based on just one visit. Shockingly, despite the condition of the building, we continued to come back—and there is one reason for that: the incredible staff. I honestly cannot say enough about them. I have rarely seen a staff so genuinely committed to customer service, their guests, and the overall success of a hotel. They consistently go above and beyond and are doing the absolute best they can with a property that desperately needs attention and investment. Unfortunately, the building itself is in serious need of repairs, maintenance, and updating. Across six stays and nine rooms, we have encountered rooms where the air conditioning didn’t work, outlets didn’t work, phones didn’t work, bathroom lights and fans didn’t work, and other basic room functions were not operational. Most importantly, none of the rooms—including my most recent “deluxe” room—had a microwave or a mirror outside the bathroom. We have yet to stay in a room where everything functioned as it should. What makes this particularly frustrating is that this property has so much potential. The staff clearly care and work incredibly hard to compensate for issues that are completely outside of their control. At this point, they are truly the reason to stay here. I sincerely hope ownership invests in the repairs and upgrades this"
Howard Johnson by Wyndham Middletown Newport Area
8/10 Good
"Clean room, great continental breakfast."
The Fox Tower at Foxwoods
10/10 Excellent
"The room was clean and modern. Some how we wound up in an accessible room so there was a roll in shower and the beds were low, but it was fine. The blackout curtains were amazing - I woke up at 8 and had no idea the sun was up! Little bonus amenities like lotion, shower caps and complimentary water were nice. It felt safe because you needed your card to get in the elevator. Make sure to park in the same tower as the hotel so you are close when you arrive - or use the valet!"
Newport Harbor Island Resort
10/10 Excellent
"Beautiful place and scenery."
Best Western Mystic Hotel
8/10 Good
"The room was clean, but the pool was dirty and had a huge clump of hair on the bottom."
The Pell - Part of JdV by Hyatt
10/10 Excellent
"We really enjoyed our stay at the Pell. Everything was clean. Staff was very helpful and kind. We didn’t get a chance to eat at the restaurant but it looked gorgeous. We will definitely be returning"
Hilltop Inn and Suites, near Foxwoods Casino
8/10 Good
"Passing through down 95 and needed a place to lay our heads. Room is very basic but very clean with all one could need."
Winnapaug Inn
10/10 Excellent
"Great to have beach pass parking access included- really saves hassle and time with kids going to Misquamikut with two you d kids. Room was clean, I forgot a toothbrush they were able to provide one quickly. My children liked the pool and everything was clean and nice!"
Spark by Hilton Mystic Groton
8/10 Good
"Room was alright- facility seems to be an older hotel chain that was bought out. Breakfast was alright- ran out of eggs our second morning but was better than the advertised bagel array. Didn’t expect anything fancy and didn’t get anything more than we thought or paid for. Really worked well for us."