Find all hotels by Best Western in Richmond, VA from AED 258

"We had two rooms. Room 512 had a nasty odor. It was very difficult to be in the room, let alone sleep. We kindly explained our situation to the front desk receptionist and she absolutely refused to change our room. We had not used the room or unpacked. She said the best she could do was have the maintenance man 'spray something'. She even told us that the hotel was not full but she could NOT offer us another room. We will never stay at Candlewood Suites again."

"Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. "

"Overall really liked the hotel. Fun decor and art, loved the toiletries in the bathroom, bed was clean and comfortable. A couple of times the staff was a little less than friendly, and we had a cold shower one morning. But overall we enjoyed our stay!"

"Fantastic room!"

"We absolutely loved the breakfast buffet, the kickback snack time and the friendly staff!"

"Tub didn’t drain, room was full beds even though it was supposed to be queen size. Pillows were nice "

"hair on bathroom floor, comforter seemed ancient, room in poor condition, no bottled water in the room, desk broken."

"No gym, property was under renovation was extremely loud couldn’t walk in front door. They ran out of WATER.Nothing upon check in was so bad had to leave a night early and stay at a Hilton do not stay here "

"Fun hotel that is convenient to the convention center. The gym is great and the YMCA is really close. Bunch of great restaurants very close by. "