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"Good to excellent."

"The service at this resort is above and beyond anywhere i have stayed in the world. The staff were genuinely friendly and helpful. They worked together as a team and followed through when we needed assitance. For example, my daughter LOVED the nightly smores. A couple nights the smores were not available. So we asked Emmanuel at Seagrapes if they woud be out that night. There was no plan for smores....BUT he said they could make some for my daughter! He passed that message to the following manager and when we came out at 6pm, they were all set up for smores! My daughter was so excited! This is a small example but our entire trip was like this! Josh was an incredible server. Vivianette helped us get to go breakfast when we had a very early excusion! The butlers even had breakfast ready IN OUR CAR one day we were leaving early! The ladies who gave us cookies for turndown service were so friendly. The team working the pool and chair service was awesome. There was never a line at valet or the restaurants. We had an A plus experience and i credit the service. Wow. Way to go!"