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"Comfortable, spacious room, with plenty of character. Helpful staff. Restaurant was excellent, as was the breakfast "

"Staff always make you feel very welcome. Rooms are to an excellent standard."

"The room was very clean. There wasnt a lock on the bathroom door which didn't bother us but might not be the same for someone else staying in our room. The staff were amazing as always. This is our third time staying here and every time we've had a lovely stay, lovely food and always felt so welcoming "

"A top quality town centre hotel with a host of original Georgian features, superbly managed by Gemma and her team who provide an excellent level of customer service. "

"Staff friendly room good"

"Yes"

"Here’s a polished review based on everything you shared—warm, positive, and ready to post: ⸻ ⭐️⭐️⭐️⭐️⭐️ 5/5 I recently spent seven weeks at this hotel for work, and what truly made the experience exceptional was the staff. Everyone I interacted with was polite, friendly, and genuinely helpful, which made such a long stay feel comfortable and welcoming. Two team members in particular really stood out. Jilly on reception was an absolute bundle of joy every morning—her warmth and energy set a positive tone for the day and made me feel right at home. Laura was also wonderful; always present, always smiling, and consistently happy to help with anything I needed. They both deserve a big thumbs up for their outstanding hospitality. Breakfast each day was great, with plenty of choice and consistently good quality. I also had the lovely surprise of receiving a free two-course meal after registering on the hotel’s website, as it happened to be my birthday—such a thoughtful touch that really made my stay feel special. Overall, I couldn’t have asked for a better experience and am already looking forward to returning in the next few months. Highly recommended!"

"Lovely hotel with friendly staff. Glass of wine on arrival and treats in the room were a lovely touch. Close to Rutland Waters and plenty of places to visit nearby. "

"Room was spotless, bed really comfortable and this hotels biggest strong point was the reception staff - especially Zaf who was welcoming, warm and so helpful with everything needed - directed me to local restaurants, booked me a taxi to work and really does understand what good customer service means. Incredible value for money "