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"Room was very clean and the lady at the front desk was very helpful "

"The room was good and check in friendly and helpful. A couple of draw backs, the noise from bands playing until late was annoying and the balcony was more of a shared verandah and not separated from the adjoining room, as they were smokers we couldn’t sit outside without breathing their smoke. Also there was only one table and 2 chairs and an old bench seat for the two rooms. "

"Value for money. Big rooms were comfortable. Hotel is walking distance to the main market"

"Lovely hotel, great staff "

"The room was clean and big enough for comfortable stay. Cafes and groceries are nearby just walking distance away. Good place to stay for a weekend escape from Melbourne. "

"We were checked in by Julia, who went above and beyond to make my family feel welcome. The room was beautiful and clean. Excellent size bathroom, great addition with the washer and dryer. I was really pleased with the whole experience and will certainly book here again in the future, and recommend to other family visiting Ballarat! Thank you for your exceptional service :)"

"Staff are friendly. Room was clean and has a small kitchen with enough cutlers "

"Cleanliness, amenities, location"

"Mikato, Erin, Chloe were wonderful. Mikato truly deserves an award for stand out kindness, and customer professionalism. Well done to hotel management for such brilliant hires. "