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"The pictures shown are nothing like the property. The staff was great though."

"It was okay, but compared to other Thousand Hill properties, it is really underwhelming"

"We were notified that there was construction occurring on the property during our stay, so the pool and splash area would be closed. The first day construction equipment noise woke me. Later that day, we were notified that our balcony would be stained, so would not be available. We decided to watch a bit of TV only to find that reception was an issue. Ultimately, we decided to leave the hotel a day early. We notified the front desk we would be checking out a day early. I requested that we...

"Very clean, prompt service, close to everything on the strip"

"La cabaña que elegimos estaba increíble, una vista espectacular muy limpio , el personal atento en todo momento . Nosotros nos quedamos por 4 días sin duda nos volveremos a hospedar aqui"

"Great location at The Arch and Busch Stadium"

"I was glad to hear and see the newly renovated rooms however, of course the room we were given was an older completely outdated room. The bathtub faucets were basically coming out of the walls, the one toilet lever barely worked, and with how outdated the place was it just felt dirty even though I know it wasn’t. It was definitely not what we expected based on photos but maybe I need to really look close and zoom in on photos next time."

"The bed and linens were very nice and we enjoyed the hot tub in the room. The pillows are on the small hard side, so might want to bring yours if you prefer different from that. Location was perfect and maintenance man came within five or 10 minutes when we had a toilet flushing issue. Enjoyed our stay very much!"

"Our stay at Chateau on the Lake was absolutely wonderful! The resort is beautiful, the views are breathtaking, and every staff member we encountered was friendly and welcoming. The rooms were comfortable and spotless, and the amenities made it easy to relax and enjoy every moment. We can’t wait to come back for another stay!"

"Our room was clean and spacious though a bit outdated. Staff was helpful. Breakfast was good."

"Great location- nice motel. Will stay again!!"

"Location is good, breakfast is super, staff is friendly but efficiency can be improved."

"All staff was friendly and helpful!"

"Great place to stay but not offering coffee in the room wasn’t expected. Loved everything about the hotel, Will just bring a coffee pot The outdoor activities we amazing. Loved the hot tub and they even have things for Dogs"

"This property is located in the HEART of Brandon, very convenient to everything. We weren’t accustomed to the “no maid service unless you request it” rule, and we didn’t care for walking to the desk to get an extra towel."

"Tiana and Amanda were very helpful from the front desk."

"Great location, close to most attractions. Rooms are a bit small. Room service is great. Extra charge for the rooms close to the water park isn't worth it. Their buffet (paid separately) is one of the best in the town."

"Everything was clean and perfect"

"The Front desk and security team were amazing!! Everyone was helpful and friendly. Laundry in our villa was a major game changer!! The one bedroom villa we stayed in for a week was spacious. My toddler had no problems with being cooped up on rainy days. Plenty of room to run. The kitchen was stocked with everything you need to cook with. No need to bring anything. They even had a blender. The property is clean and well maintained with plenty of activities by the pool to keep you busy."

"There was roaches in our room. It wasn't cleaned well at all. Did not stay the night. Had to finf another hotel."