Is Urban Garden Hotel pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 11 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much is parking at Urban Garden Hotel?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Urban Garden Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Urban Garden Hotel?

Check-out is at 11 AM. Late check-out is available for EUR 25 (subject to availability).

Does Urban Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 59.00 per vehicle applies.

Where is Urban Garden Hotel located?

Located in the business district, this family-friendly hotel is within 9 mi (15 km) of Roman Forum, Spanish Steps, and Colosseum. Trevi Fountain and Pantheon are also within 9 mi (15 km). Rebibbia Station is only a 5-minute walk and Ponte Mammolo Station is 11 minutes.

Urban Garden Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Christian

28 November 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Place

Stayed 4 nights in Oct 2023

6/10 Okay

Roos

27 June 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Unfortunately we did not receive the room we booked due to an error. Although the staff couldn't fix this problem they were very kind and helpful on the first day. When we were able to move rooms on the 2nd day, the staff member helping us was acting very weird and almost paranoid, this was really unpleasant. The rooms do not look like the picture at all. Location of hotel was great, very easy to reach.

Stayed 2 nights in Jun 2023

4/10 Poor

Aaron

18 October 2022

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

The room had a foul odor the whole stay. I didn’t fit in the shower (I am not a large or overweight individual). The toilet was very dirty. The included breakfast wasn’t clear on how to actually get food. You could hear all of the people in the other rooms.

Stayed 4 nights in Oct 2022

2/10 Terrible

adriana

2 October 2023

Disliked: Cleanliness, amenities, property conditions & facilities

WiFi didn’t work Room didn’t look like pictures No elevator Had to ask for towels Shower door was broken and claustrophobic once inside bc it was so small Tv didn’t work Two twin beds were pushed together to create a “king” and you’d slide between mattresses Rooftop was not as featured on pictures

Stayed 4 nights in Sep 2023

4/10 Poor

Silvia

5 June 2023

Disliked: Cleanliness, room comfort

Noisy, smelly and dark and BAD

I don’t know where to start, because there are so many bad things that I can mention. The good thing is the location, the metro station is quite close, but if you have kids and suitcases, walking from the station is not an easy thing, just in that case NEGATIVE - our room had no windows, and this means no real natural light - bad odor, because there’s are no windows, the rooms tend to have a humid odor and having the room door open is not for me. - bathroom neither have a window or a good humidity extractor. - noisy, I am not sure if the walls are too thin, but you can hear everything from outside, when the people flush the toilet, when they take showers, conversations from outside, upstairs, and that means hearing private noises. - bad neighborhood. Trust me I am not picky, but from all hotels I have stayed, this is the worst ever…. And I am a gold member. - no control about loud guest outside at 12-2 am in the morning. The staff does not care about other people resting

Stayed 3 nights in Jun 2023

2/10 Terrible

Rebecca

1 June 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing.

The room wasn't the one I was expecting and not even close to what I was expecting: it has no windows and in the bathroom you could see cracks in the walls. During the night you could hear people shouting and making very loud noises from downstairs, because there was a dedicated space for having a drink and smoking. We stayed for only 2 nights, and on our second day, when we went beck to our room at night, we found out that the room hadn't been cleaned: the bed was not made, the towels not changed ecc.. The receptionist that night was very kind and he gave us towels but the room couldn't be cleaned and he offered us the possibility to have our breakfast at the bar since we had to leave early and we couldn't wait for the buffet at 7am. (We could notice that it definitely wasn't the first time this situation happened, he wasn't surprised by the fact that the room hadn't been cleaned). BUT, the next morning, the other receptionist was very rude and, after explaining what happened, he only gave us the choice of taking the croissants for take away and he was very upset because we should have waited for the buffet. He didn't apologize for the inconvenience we had the previous night and not even a discount on the price we had paid already. The only positive thing was the breakfast: the food was good and we had enough choice. I would never go back there. Very disappointing.

Stayed 2 nights in May 2023

8/10 Good

Kelly

23 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities

For our say, this was a convenient location. The price was very reasonable. The accommodations were simple, but sufficient. When we checked in, the room that we were assigned had been used and not prepared. That was kind of a bummer. But they got us into another room right away. The dinner at the restaurant on site was very good. It included appetizer, first course, main course, and dessert at a very reasonable price.

Stayed 2 nights in Jun 2025