Find all hotels by La Quinta Inn & Suites in Rosemount, MN from AED 221

"We received a message right before our reservation saying the hot tub was closed, the pool water was ok, but then there was an accident in the pool. They “cleaned it out” but I was not ok with swimming in it afterwards. The lady in the front desk sat in her seat to where no-one could see her and didn’t offer to help anyone until the gentleman standing was backed up to the door. We had early check in available for us and when we got there they told us we had to wait another hour. Also, there is a shuttle to take you back and forth to Mall of America and the airport (free). We went took it to Mall of America l, but when we wanted to come back we called the hotel and they put us in route to be picked up, they said it was only going to take 30 mins but after waiting 1 hour we decided to walk back to the hotel (15min walk but we had out 2 young children with us so it was a pain. The shuttle showed up to the hotel when we got back and still didn’t make it to the mall because they were too busy running back and forth to the airport (I watched the gps of the shuttle and they went to airport 2xs and never to the mall) "

"Clean room, connected to MOA"

"Shuttle service was great and convenient. Location is great for going to the mall and getting to and from the airport!"

"The room was wonderful."

"Nice"

"Mediocre hotel"

"Great Stay!"

"clean, and pool/hot tub were great"

"I have reached out to Treasure Island twice re this issue. My daughter is visibly physically disabled and in a wheelchair. We went to the Lagoon w her adapted swim float modified for her needs. After about 30 mins of swimming w her in the Lazy River, and me having my hands around her at all times, we were approached by 2 staff members asking for us to use their tube for my daughters safety. I let them know her tube is safe for her, they stood looking at us w the tube they wanted her to use and said again it's for her safety. I have never had anything like this happen before.It is not easy getting our daughter in and out of a tube and water. So my husband said yes, we'll try it. We unstrapped our daughter from her tube and put her into TIs tube, she slid out, there was no way to strap her in and I couldn't support her body because it sat higher out of the water in a large tube. My husband tried putting her in again and she stiffened up her back and was obviously very uncomfortable. So we felt we were not able to use her floating device so we felt we had to end our family swimming time. I have reached out to Treasure Island by filling out their survey and also sent an email explaining what happened while at the Lagoon to them with no explanation of why this happened. This was the first activity we did after checking into our rooms, so it definately upset the entire family and mood for the rest of our stay. Was a very disappointing stay "