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"A lovely, clean, modern hotel. The room was very clean and comfortable. Breakfast options were vast and tasted great. The spa facilities were plentiful. The staff couldn’t be more helpful. Overall a fabulous hotel that we’d definitely stay in again."

"Breakfast is a rip off. We were not advised at check-in that it was £5 cheaper if we paid at check-in. Cost £17.50 each. All we wanted was cereal and a pastry. No reduced cost for continental only. Heating not working on arrival. When queried told came on at 6pm. It didn't. Complained again and then told maintenance working on it. We were offered a portable radiator which worked short term. Eating in bar expensive and poor value. Parking is not easy close to entrance. Very busy. Will not be staying again. "

"Kind caring staff. Very clean room. Complimentary coffee on departure. Recommend "

"Welcoming staff who were helpful and friendly. Of particular note are Bo at reception who quickly helped to resolve an issue upon arrival, and Alex the bar tender who was so friendly and great with his cocktail making skills! Good facilities and an excellent central location. Breakfast very good value. Thank you for a lovely stay. "

"Clean and tidy room. Good breakfast and easy on-site parking"

"The cleanliness was awful. The room smelt terrible, there was mold by the windows. The toilet had yellow stains. There was haur in the bath. Clothes were still left in the cupboard. The shower didnt ket you change the temperature. The continektal breakfast consisted of cheese and ham. Despite all this, the staff were lovely and the view was amazing. The restaurant only had one member of staff, but she was super helpful."

"The affordability of the hotel made the trip possible. Room is small but not squished and makes excellent use of space. Everything is very good quality. Lots of lovely touches like wine and cheese at reception. Very central so a great base to explore."

"Yes the parking was convenient and free. The hotel is very well situated in the centre of Frome and the food was excellent."

"Everywhere spotlessly clean and breakfast replenished frequently "