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"The view and pool area"

"Incredible value for money! This hotel was perfect for our stay in Lake Como - the pool area was amazing, breakfast had a great selection, the hotel's restaurant was absolutely delicious, and the room itself was spacious, modern, comfy and clean! Welcome drink on arrival, parking was easy, loved the fact that you have a kettle in your room with tea/coffee, and the shower was great! No complaints!"

"Very easy and comfortable. Free onsite parking Lady at reception was very friendly Elevator to take luggage to room which is rare in italy Great breakfast with amazing views of lake como No complaints"

"We liked absolutely every thing. "

"Clean and convenient. "

"Try finding a hotel with that view for that price anywhere in the world, the pictures just can't capture how amazing it is. Breakfast was the best I've had and worth £30+ but was included. Rooms were the cleanest by far I've stayed in and we are on a roadtrip around europe. The receptionist was very helpful and the owner went above and beyond to make our stay enjoyable. For the fact they have only just opened I'd get in while the prices are cheap as they will surely go up with popularity. Top recommendation from the owner, go and see the Balcony of Italy that is 15mins away WOW!"

"We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte. "

"An excellent hotel, very well maintained, right on the lake and next to the ferry terminal. The breakfasts are particularly superb and the dining options are very good indeed. Plenty of helpful bar and dining staff. Only minor criticisms are: - tourist advice at the front desk. Certainly they try to help but are generally very very busy. While everywhere else is, if anything, overstaffed the front desk is understaffed. - no turndown service to the bedrooms and a small complementary chocolate - a Nespresso coffee machine in the rooms!"

"Stunning views. Peaceful spa stay. Staff was friendly and helpful. "