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"Good"

"We didn't eat in the restaurant because there are plenty of options locally, including breakfast bakeries. The service in the lobby area (Emil's) was good and the choice of refreshments was good; prices reflected the ambience, cosy and plenty of seating. The room was excellent. The air conditioning was easily adjustable, and the bathroom facilities were ideal. "

"close to train station staff welcoming and friendly room clean and bright plenty of lights bathroom had great heated towel rail heating very good in the room did not take breakfast so can't comment had a very comfortable stay and would recommend this hotel when visiting Hamburg good value for money"

"Conveniently located to downtown Hamburg. Spa was nice and breakfast was good! "

"It was literally perfect"

"Clean but bad isolation for noice"

"All the staff were amazing! I don’t remember the names for everyone - I can’t remember his name but the Argentinian man working those nights was amazing! The bar is 24hrs which I was pleasantly shocked by. Nina was super helpful - had a little issue with the TV & she came & fixed it no problem. Luna was also great on check in! Amazing all around - would recommend! "

"Beautiful room and attentive staff"

"Room was clean when we arrived but der only clean after 3 days of staying.was a hustle to get clean towels everyday,ended up reusing towels coz we never got clean ones.close to Central and restaurants in the near "