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"The property was in excellent condition and excellent location on the riverfront and easy walk to Michigan Ave shops and restaurants. The only downside is that this whole area is extremely loud well past 3am(loud motorcyclists, cars revving and loud music from passing cars). It was impossible to sleep much, even though the room was new, fresh, and clean. If you're used to city noise, you'll love it!"

"Helpful staff. Some of the fixtures in the room would use updating, like our bathroom doorknob and shower drain, but we enjoyed our stay overall."

"Enjoy "

"Everything was wonderful. The only issue I had was being approached several times in just 24 hours to talk about timeshare."

"This was my first stay at Freehand. I was in a shared quad dorm. Obviously you do your best to be a good dorm mate (ie be quiet when others a sleeping, dont take forever in the bathroom etc). I was surprised that the bar was so lively. They have a laundry room as well as a fitness room. Proximity was perfect. I decided not to pay $60 for an Uber to Midway and instead walked around the block to the Red Line and for $2.50 road the L. Staff was friendly and I'd definitely consider staying there again."

"Clean room"

"The hotel was clean, staff was friendly and very helpful. My room was clean and the breakfast buffet was phenomenal. I recommend this hotel and will be a returning customer."

"Room was very clean and staff were very professional. Would definitely stay there again."

"Clean rooms, friendly staff, and a central location define this hotel. Each floor features a water fountain with bottles available for guests to take to their rooms. The hotel is easily accessible from the airport."