Find all hotels by America's Best Inns in Russell, MA

"The business center wasn’t even working and no one knew how to fix it so I couldn’t print important documents. Staff were not friendly or helpful. "

"Internet and TV worked well "

"This has become our company's preferred hotel for business trips to the Holyoke/Northampton area. It is clean, quiet, safe, convenient, and the breakfast is stellar."

"100 prevent satisfied "

"We all enjoyed the pool. The staff were exceptionally nice and helpful. The rooms were adjoining and quite large."

"Great and spacious rooms for larger families ! We enjoyed the pool and the breakfast as well lots of options ! Would stay again ! "

"Wonderful hotel! I have stayed at several in this area (visiting family nearby) and this particular Hampton Inn has always been my favorite. The staff is fantastic and always very courteous & helpful. The breakfast and 24/7 coffee/tea/hot chocolate service is wonderful and everything is always kept clean and neat. Great options for breakfast and the rooms are clean and spacious. I will no longer stay anywhere else when I’m in the area. Pool/jacuzzi area is also a huge plus!! "

"The website indicated that parking was free however we were charged for parking"

"there is an airport shuttle available. hotel is in need of some updating. "