Find all hotels by Extended Stay America in Southwick, MA

"Rooms are in poor condition "

"Very noisy, bed too soft; pillows were worn and flat; sink drain was closed and I couldn’t open it. Main room door did not fit snugly; bathroom door squeaked."

"Enjoyed my stay. Staff and room were excellent "

"Upon arrival the manager named Jamie greeted us very kindly and was extremely knowledgeable. I really felt welcomed and acknowledged from the start. She got us our room key and was very professional, yet relatable. The room was better than I expected! The breakfast was really great and overall the stay was wonderful."

"Interesting layout with the hotel connected to a japanese restaurant. Generally, the building and its hallways/carpeting look old and a bit worn, however the Rooms were very clean with updated bathrooms and sufficient amenities (refrigerator etc)."

"Clean room, friendly staff, quiet stay. Building overall needs some updating in some areas but overall a good stay!"

"It is a unique hotel/motel. Some rooms have outside doors. We were on the second floor via access through the lobby. My only negative comment is there was no elevator. We had to drag our luggage up about 10 steps. A little tough for we seniors. The complimentary continental breakfast was nice and I loved the blue and white ceramic plates they used instead of paper plates. It was located in a quiet section of town. We would stay there again."

"Proximity to People’s Bank Arena and the Yard Goats Stadium couldn’t be better. We saw a baseball and hockey game on the same weekend. The kids had a blast. The rooms were clean and parking was easy. Staff were lovely."

"Place is a dump. Will never stay there again. Not maintained well at all. People working the front desk hard to understand and when trying to explain yourself or how bad their rooms is, you just get a blank stare and "I'll make sure to tell the manager". They shoved two full beds in a single bed room, had no space. Bathroom door would not close all the way. Looked like there were old blood splatter on the floor and wall. It was terrible. Never again! And I had some pretty good stays at Motel 6, but not this one! Never booking at a Motel 6 again!"