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"The customer service was excellent! The walk to Old Town Sacramento was easy along with places near by. There is a fee for parking, although it is validated"

"This stay was wonderful, as I had a much better room. Thank you!"

"Great comfortable stay"

"10/10 hotel perfect location in the city"

"The customer service stands out and the larger rooms are a bonus compared to other options in the area."

"1) The $100 deposit got charged rather than a hold; the staff then printed out a paper saying the charge did not reach the Heritage inn, and charged another $100 from my credit card. 2) When I asked to extend my stay, requested to charge another $100 after charging for another day. I refused to pay $300 for deposit; and exited. 3) Currently, heritage inn has $407 withheld that needs to be refunded. 4) The staff seemed Asian/African but “refused” to cooperate with my stay at Heritage Inn."

"Staff was great and accommodated early check in. Room was great too for our little family. Nice location! "

"Nice place 👌"

"Room was pretty clean. The bed was nice. The bathroom was very clean. The property itself was not bad. The only thing is the breakfast was all right. They just had waffles and bread and stuff there wasn’t like any eggs or sausages or anything like that. Well, the coffee was really good and I got them off so not too bad. Other than that it was a pretty good day. I’d stay here again. The price was right. "