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"It was inside the Placa Mayor and very safe "

"The location was great, the room was clean, but the WC was the tiniest we have ever experienced on our travels all around the world. The kitchen did not work so we could not manage to prepare a basic breakfast. So the room price was, mildly put, far too high."

"My stay was terrible. The landlord/receptionist did not even have a desk so we had to wait outside before we could enter the so-called hotel, which turned out to be a very small apartment with tiny rooms. The racism that we faced yesterday night (my cousins and I) was immense. We did not feel safe at all in the apartment. She was Islamophobic and xenophobic; she proceeded to insult me personally, because of my religion (I wear the hijab) and my origins. Other than not feeling safe, I was...

"No one to speak to. Made me pay but I thought I had paid. Speaking to someone would have made it better. No air conditioner. Very cramped. Second window panel did not open. Facility is centrally located and clean. Not noisy after 12:30 am."

"The add said there was reception but there was not. We were kind of fortunate that a man sitting outside had a phone number for the host. We then walked with him down a side street or two to find her. Not very confidant in doing that but all was fine. The room was old musty and not very nice. It was expensive for the quality but there was a festival on that week so other accommodation booked out or extremely expensive. I don’t usually leave bad reviews but I would not recommend this place."

"Perfect location just steps away from Plaza Mayor. Good eating options nearby. Our room had a lovely view of Plaza Libertad. Every member of staff from desk to breakfast to cleaning was warm and helpful. "

"Very clean, friendly staff."

"This is a beautiful, modern, well designed and spotlessly clean apartment just a couple of minutes walk from Plaza Mayor. I've sadly had to give 4 stars instead of 5, as we were very unlucky that we were allocated an apartment just inside the entrance, next to the access and lift. Externally, people and cars were passing within inches of our windows. This meant the curtains had to be permanently closed, so we had no idea what the weather was like outside. There was also lots of chattering as...