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"Property details are completely incorrect. 1. Property is not waterfront. It’s a 20 minute drive to waterfront2. Property did not have jacuzzi available. No water, owner advised too expensive3. Property had no air conditioner which they state they had. Owner was not happy she had to locate two machines. It was extremely hot.4. Property did not have a working barbecue. It was in a box and more like a camping BBq. 5. No instructions how to operate anything in the house- owner arrive same day we...

"Unfortunately there were a lot of aspects of booking and staying at this property that were unprofessional and uncomfortable. The only person who spoke to us was the host’s husband, and he never gave us his name, even in person. We never saw or spoke to Madeleine. They didn’t respond to messages in the app. Madeleine’s husband asked us to cancel on our end 2 days before the reservation began. His rationale was that there was an ant infestation but that they were harmless so if we didn’t want...