"I had a problem reserving an accessible room online using a third party website so I just booked a regular room hoping it would be easy to switch rooms if I arrived to the hotel early. When I arrived in Arcata I called the hotel toninq the front desk informed me they couldn't help me so they transferred me to They transferred me to customer relations where they informed me they couldn't switch rooms for me because I used a third party site to book the room. So when I arrived at the hotel I...

"Excellent Customer Service. Great family vibe. Breakfast was delicious and had variety. "