Find Hotel with a Concierge in San Isidro

"Very good experience, spent one night at this place and we enjoyed the hospitality. Kind staff, good breakfast and clean rooms. Can't ask for more. "

"I traveled with my disabled mother. Received extraordinary, above and beyond cust ss prior to my arrival. I was concerned my mother might not be able to use pool chairs as they are too low. Ms. Gabriela guided me via email so that I could purchase a cushion high enough to place on pool chair. Such caring service. The pool is awesome. Stayed either room 320 or 420. Room: facing back, was told only 1bed rooms face street, super spacious, great AC, awesome comfy fluffy beds, pillows, linen, great lightning. Could improve: door hard to close, had to slam shut, no focus light in room dining area and table, window does not lock. Bathroom, super spacious, great lighting, shower rain excellent pressure. Could improve toilet seat way too low, also door hard to close, tissue packets available, would be best to have a tissue dispenser. Laundry, very reliable, a bit pricey, nicely packed for delivery. One area I had problem with was restaurant. Customer service needs urgent improvement. I ate there several times early in my stay, then gave up, too much hassle. Went eat awesome food and good service across street. I once called rrom service from my room, asking for a pisco sour to be taken at pool, thought this could save time. Waited for 15 mins at pool, nothing. Called room ss from pool, rang several times no answer. Finally after 30 mins decided to go to lobby and pick up drink myself. No apologies, they just gave me my drink and I was on my merry way. Not a 5 star hotel, not yet."

"Great hotel in a good and safe neighborhood."

"We stayed here for 1 night only, but it was a beautiful place. We wish we stayed longer. Possibly for our next visit. They had a breakfast buffet and a restaurant available at night in the location. We asked to check out at 2pm instead of 12pm since we needed more time to prepare, the staff was very accommodating. "

"I don’t have any complains about the hotel, staff was actually very nice and tried their best to help us when needed, from laundry service, cleaning service, restaurant, taxi service from airport to the hotel and viceversa (taxi drivers were very nice and funny to talk, provided suggestions and talked about Lima and other touristic destinations). The only thing I would suggest is to provide different types of food at the breakfast buffet, was delicious but maybe variety on the menu."

"Great location and friendly staff"

"Staff efficient, very polite and helpful. The included breakfast, soso"

"The AC hits the bed directly. Maybe put a diverter. "

"Excellent hotel for business and great location in the city."