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"Fantastic staff. Beautiful location "

"Great location. Thermal pools were amazing and hotel rooms xtra large. Will be back. Only downside is that the room does not have a direct view of the arenal volcano… you need to step outside of the room to view…"

"Everything and everyone absolutely top notch!"

"Staff was very friendly and welcoming, room was beautiful and clean and you could not beat the view and food!!"

"The room was clean and the staff was very friendly and accomidating"

"The Sunset views are spectacular. It was the highlight of our day. Every night was a masterpiece. Dinner is open air, and you can watch the sunset. The restaurant staff was very helpful and accommodating, especially Melanie. She went above and beyond to make our stay memorable she learned our names and our preferences. The room was spacious and spotless. It came with the balcony that we used very often. The hiking grounds are amazing and right outside your door. Front staff was also very helpful but Melanie stood out as very genuine and friendly. We used the laundry service and were so happy to have gotten the chance we did a night tour which was interesting. The front desk staff organized drives into town for us, but we always came back for the sunsets. Our favorite meal was the wood oven pizza, and the soups. The whole restaurant smells like wood pizza it’s to die for my biggest tip is bring enough warm clothes, bring rain, ponchos, it rains throughout the day and as eating is open air, you can feel cold. You will want a jacket. The staff will also bring you blankets"

"Excellent amenities and great cooked to order breakfast. Cute well decorated room with a very comfortable bed. Very friendly and helpful staff. Diego helped booked our tour to the cloud forest with a very knowledgeable guide. Short walk to the town center. "

"Very friendly and attentive staff. Entire atmosphere is relaxing and pleasant, not TVs or loud music. The Vivarium is a treasure with falling water. "

"The room was faultless and the staff throughout the hotel were so helpful and made our stay a joy. "