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"Great staff and service. "

"When we arrived we asked where we should park. We were told park along the street and at the pay and display, to get a three hour free ticket. I specifically asked if that three hour ticket would be enough to get us till the free parking at night and was told yes. She was wrong."

"Great staff, secure covered parking, clean rooms. Not the nicest part of town, but close to trains and within walking distance of the historic city centre. The dingy hallways detracted from the nice rooms, reception and breakfast areas. "

"The room was spotless, the breakfast delicious. Everyone smiling and helpful."

"Beautiful pool and garden, beautiful quiet location - house was good but old fashioned and required more thorough cleaning and attention to detail on cleaning crockery, checking for bugs in house (cleaning again) and ensuring that all facilities were in good working order which they were not. Heating was broken, dishwasher did not clean properly, no hot water in evening, then internet went down in storm affecting TV, with little to no contact with owner. This house needs TLC as did we so we felt cold, neglected and disappointed with our holiday. Apart from one load of logs for the fire which cheered us up we were pretty much ignored by the owner except when he arrived to check the heating and the plumber tried to fix. But it came on once at 2am then that was it. So very sorry but it was all too frustrating. Better communication is required. "

"Great location for exploring the town, lovely helpful staff, very clean, great breakfast."

"Everything great at this place. "

"A lovely welcome to the hotel with full information about security, car park and features on the comfortable room. An excellent restaurant was recommended - Chez Fred. "

"Our room was spotless, well-equipped and supremely comfortable and quiet. Breakfast was very good. There is very little you would walk to from here, but if you have a car this is an excellent stop. "