Search Cottages in Santa Cruz

"Everybody is very friendly and helpful. My husband forgot his watch and called to request to check the room we left half an hour before. After several minutes, they called us back and kindly brought the watch to the United Airlines counter in the airport. Thumbs up for your team!!!"

"We booked a basic small room, which was very small and very basic. After checking in we discovered that the toilet wasn’t working. The gentleman at the front desk said he’d let maintenance know and the issue would be resolved by the time we returned that evening. On our return he said that maintenance was unable to come in, so he had us move to the room next door…which happened to be an executive room! What a difference, and what an excellent example of customer service done right! Location was great, though a bit noisy. Near lots of dining options. Breakfast was good. "

"Staff were excellent and extremely friendly."

"Amazing all around!!"

"The hotel is stunning! It was nice to see they have an adult only pool as well. The landscaping around the hotel is very well kept and the rooms are comfortable and clean. The AC worked perfectly. Had a very comfortable stay and would love to come back. We really enjoyed our stay!"

"Its a very nice place, and the staff goes above and beyond to accommodate your ever need. Highly recommended "

"Absolutely amazing "

"Beautiful beach"

"We have been to the RIU Guanacaste twice in the last two years. The team members at your property are excellent. Moises is a great and fun bartender at the pool. David, from the entertainment staff, called us all by name. We booked two tours with Pablo at the Scuba Caribe booth and he was excellent to work with. The staff at your resort is really what makes it a special place to visit. I work at a resort in the United States, so I really notice the little touches that set the RIU apart from other resorts we've visited. From the coconut drinks at the pool, to the nightly entertainment in the theatre, your team makes the experience fun for your guests."