Find Hotel with a Concierge in Santa Cruz Island

"Amazing hotel. Ana and the rest of the staff were very friendly and kind. I greatly appreciate their hospitality and the amenities of the hotel. Very clean and comfortable. Great location right near ocean and short walk from restaurants and nature viewing. Can’t wait to come back!"

"The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic. Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome. Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing. Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature. "

"Beautiful resort, impeccably clean, very kind and enthusiastic staff. Delicious restaurant. 5 stars all around, we will definitely return!"

"Se lo recomendaría a cualquiera que venga a Ecuador por primera vez. Después de disfrutar de Puerto Aoya en las Galápagos, se puede entrar en contacto con la vida de los lugareños en el restaurante y supermercado Bellavista. El hotel se encuentra en un lugar tranquilo y relajante. Para llegar a Puerto Aoya, recomendamos alquilar una bicicleta y coger el autobús de vuelta al túnel por 50¢. El personal es amable."