Find all hotels by Pacifica Hotels in Santa Monica, CA from AED 587

"The staff was top notch: professional, helpful, and friendly. But the property is very old and the common areas didn’t smell too fresh. The rooms were very basic and felt like a bedroom at an old house vs a hotel room. The bathroom and shower seemed clean. There was a counter right above the toilet tank lid where the flusher was located. There wasn’t much clearance between the counter and flusher so it was very cumbersome and awkward to squeeze my finger in the gap to flush the toilet. The shower water pressure was extremely low and the water temperature constantly fluctuated between hot and cold while I was showering. I couldn’t wait to get home to have a proper shower. The location is central and convenient. The Saturday farmers market is only two blocks away and Third Street Promenade is just around the corner (although many stores were vacant and it is no longer vibrant like it used to be). It is a couple of blocks from the beach."

"Clean room, close to LAX, cheap."

"We had such a great stay at the Sheraton Universal! The location is unbeatable—just minutes from Universal Studios, which made everything so convenient, especially with kids. The hotel itself is clean, modern, and very welcoming. The beds were super comfortable, and we all slept really well after long park days. The staff really stood out—everyone we interacted with was friendly, helpful, and quick to respond to anything we needed. Check-in was smooth, and the overall vibe of the hotel felt relaxed but still upscale. A couple small things worth mentioning: I do wish there were more drawers or storage space for clothes, especially for families staying multiple nights. Also, we had a noisy neighbor one night, but security handled it quickly and it was quiet right after, which we really appreciated. Overall, we had an amazing experience and would definitely stay here again. Highly recommend for anyone visiting Universal Studios."

"Staff and hotel was perfect"

"The staff was wonderful...everyone. The property is beautiful but would recommend a refresh with bathroom lighting."

"Staff are outstanding in customer service. Rooms are modern, clean and spacious, very well planned out room layout. Gym is good, could use some tidying up. All around a fantastic property."

"Conveniently located close to LAX and mass transportation hub"

"Room clean, we loved it! Staff was nice. "

"Very nice"